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Technical Support Specialist - Pompano Beach, Florida
Revolution Technologies Pompano Beach, FL
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$50k-68k (estimate)
Full Time 1 Week Ago
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Revolution Technologies is Hiring a Technical Support Specialist - Pompano Beach, Florida Near Pompano Beach, FL

6 MONTH CONTRACT

ONSITE IN POMPANO BEACH, FLORIDA......NO REMOTE OR EXCEPTIONS

Job Responsibilities :

Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners

Assists in coordinating audiovisual setups and video conferencing support

Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)

Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)

Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).

Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.

Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.

Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11

Collaborate and assist with other areas of the IT department on projects and initiatives

Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday

Participate in after-hours (evening & weekend) on-call rotation

Travel to remote locations to provide support, as needed

Perform other duties as assigned

Ability to lift 50 pounds

Required Skills :

IT Enterprise experience is preferred

High school diploma or equivalent; additional certifications or relevant education is a plus.

Ability to learn new systems and software in a fast-paced environment.

Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.

Ability to manage multiple priorities and work independently or as part of a team.

Capacity to perform in high-pressure situations, with strong organizational and time-management skills.

Job Summary

JOB TYPE

Full Time

SALARY

$50k-68k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

WEBSITE

revolutiontechnologies.com

HEADQUARTERS

ROGERS, AR

SIZE

200 - 500

FOUNDED

1993

TYPE

Private

CEO

TIM LEE

REVENUE

$5M - $10M

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