40 Service representative Jobs in Springfield, IL
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Service Company is Hiring a Service representative Near Springfield, IL
Customer Service Representative
Springfield, IL (Onsite)
Monday - Friday, 10 : 00am-7 : 00pm
Are you passionate about delivering exceptional service? Us too.
We’re hiring a Customer Service Representative for our National Corporate Transactions team. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter.
Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth.
You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you’ll be doing :
- Build relationships with our clients to better understand their unique needs and concerns
- Research, analyze, review, and process legal documents
- Fulfill requests and answer questions for internal and external customers via phone or electronically
- Provide excellent customer service to both internal and external clients
- Manage customer portfolios and organize workflow to meet customers’ time frames and demands
- Data entry of client information, electronic filing, and retrieval of documents
- Navigate between multiple databases quickly and accurately
- Recommend process improvements where applicable
- Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
- At least 5 years of experience working in a business to business customer service or administrative capacity
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Strong research skills
- Strong prioritization and time-management skills
- Flexibility and agility, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Excellent verbal and written communication skills
- Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
LI-LE1
Last updated : 2024-03-29
Job Summary
Full Time
Retail
$47k-60k (estimate)
03/30/2024
05/12/2024
coopserviceinc.com
BAUDETTE, MN
50 - 100
Private
KEN HORNTEVEDT
$10M - $50M
Retail
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The job skills required for Service representative include Customer Service, Problem Solving, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
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Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
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Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
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Service representative are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
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A good service representative should not waste customers’ time by keeping them waiting for too long.
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The best service representative must have a deep knowledge of how their companies’ products work.
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Step 3: View the best colleges and universities for Service Representative.
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