Position Overview:

The Installation Technician is responsible for the daily production of all installation process required for quality installation of all sign and graphic products on various substrates and surfaces. Technician is responsible for all efficiencies of the installation department and must install all parts on time with 100% accuracy. Technician must plan, coordinate, and organize the exact graphic requirements required for each job they are assigned, maintain all inventories and stay within allotted time estimated to complete assignments. The technician must communicate with internal, external and client resources to install signs and graphics safely and effectively. Technician must be professional and courteous when at customer sites. The Technician must meet or exceed established Key Performance Indicators (KPI’s) for their department and complete project reporting and accomplish quarterly goals. Oversees: subordinates/or additional helpers in department (when required)

Reports to:

Director of Project Management

Responsibilities/Duties:

• Manage, direct, and supervise the team(s), as well as perform installation work.
• Ensure that sign positioning and mounting method follows the approved shops drawings and recommendations directed by operations and project management.
• Ensure that the installation follows planning guidelines, logistical requirements, safety requirements and budgetary constraints as identified by operations and project manager.

Key Duties:

• Work with project manager to identify project goals.
• Source and coordinate subcontractor installation teams when necessary.
• Coordinate with site contact to confirm site readiness 48hrs prior to scheduled install.
• Confirm wall readiness, electrical access, and other factors.

• Manage the installation schedule in conjunction with the project management.
• Coordinate with project management to maximize installation productivity while minimizing mobilizations.
• Coordinate all installs with manufacturing schedule.

• Gather, review, and interpret shop drawings, floor plans and message schedules –understand the complete scope of each project prior to installation.
• Provide guidance/alternatives regarding potential install difficulties
• Review installation methods, hardware and site condition with production and purchasing, identify possible problems and correct them prior to mobilization.

• Work with design, project management, and job site to ensure upcoming projects can be installed in a timely manner and as shown on drawings.
• Complete all installation documentation, paperwork and “Installation Checklist” for every project installed. Progress paperwork and completion lists will be required for every installation.
• Inform production and project manager prior to making any changes.
• Coordinate and request full size templates or patterns to be made; ensure sizes work at job site prior to installing.
• Require sign-off/approvals of pattern placement from client prior to installing signs/letters on expensive substrates (Granite, Marble, 3Form, Etc.)
• Issue field change order requests and share with project team.
• Site survey / field verify when needed. Place stakes, take photos, and document conditions for all local utilities surveyor/project team.
• Call in locates.

• Inform sales and/ or customer if deadline cannot be met. (10 days before due date)
• Present verbal or written ideas to help with shop flow, production, and misc. problems.
• Direct installation methods and service as needed.
• Check safety of high voltage installations.
• Follow all SSSI safety procedures and site safety requirements.
• Attend weekly project meetings at Serigraphics.
• Attend jobsite specific Safety meetings – when required
• Comply with all jobsite rules and coordinate with site contacts when needed

• Maintain shop truck(s) (and aerial equipment) - Oil changes, tire rotations, hydraulic inspections and required services to ensure equipment is properly maintained.
• Maintain and lock all installation tools and equipment.
• Keep and maintain a thorough inventory list of all installation tools and equipment. Inform Management via email when additional tools or equipment need updating or repair.
• Schedule the use and reservation of specialized equipment (cranes, lifts, trailers etc.) through vetted (and PO issued) sources.

Necessary Training & Certifications needed for the role:

• Awareness of safety issues surrounding sign installation.
• CDL Class B license
• OSHA 10 safety training and certification
• An understanding of engineering drawings and principles
• Knowledge of construction management and design regulations.
• An aptitude for math, measurement, and manufacturing materials/capabilities.
• Swing stage certification.
• Basic Landscaping

Equipment Used in Position:

• Bucket trucks and scissor lifts
• Cranes/booms
• Hammer drills
• Scaffolding/ladders
• Basic electrical wiring
• Saws /augers
• Adhesives/tapes
• Many other widely used tools such as: tape measure, knife, and other carpentry tools.
• Printer (Printer, Copier, Fax, Scan)
• PC including CMS, Microsoft Office
• Camera(s)

Compensation:

• Full time position, M-F 8-4:30
• Hourly $24.00 to $30.00 per hour
• 401K
• PTO
• Health & Dental

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person