At Serenity Healthcare, we have the fulfilling job of helping patients take their life back! For anyone who is working at a contact center, in any form, and looking for a more fulfilling job, this is it! Now more than ever, people are struggling with a variety of mood disorders including depression and anxiety. We can help all these people! As a phone support team lead, your job will be to support these patients, both new and established.

Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity Healthcare is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.

Trigger Warning: In this role you will interact with patients that are suicidal and have suffered significant traumas and you will hear their stories as you support them in their healing process. This may be triggering for some candidates.