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Serenity Healthcare
Lakewood, CO | Full Time
$35k-42k (estimate)
11 Months Ago
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Patient Services Representative
$35k-42k (estimate)
Full Time 11 Months Ago
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Serenity Healthcare is Hiring a Patient Services Representative Near Lakewood, CO

Patient Care Advocate
Serenity is committed to creating the finest patient experience. Using innovative technology and a different approach to patient-centric care, we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in Arizona, Colorado, and Utah
Serenity Mental Health Centers is hiring a Patient Care Advocate for our Lakewood, Colorado clinic. The primary responsibility for our PCAs is to connect with our patients and provide them with compassion, understanding and accurate information on the various treatment options available. An ideal candidate will connect our patients to treatments they need to take back their lives and will thrive in a positive, results-driven environment. This is a unique opportunity for professional development within a fast-growing company, and to make a difference for those who need it most.
What We Offer
  • A rewarding and fulfilling career where you get to feel the direct impact of your role in helping patients take back their lives
  • Career advancement in a rapidly growing company
  • Medical, Dental and Vision insurance (Serenity Covers 90% of your insurance premium)
  • Health Savings Account
  • Paid time off
  • 10 Major Holidays off
  • 401k
What You’ll Do
  • Passionately educate every patient about the benefits of the various treatment options Serenity provides.
  • Effectively communicate with all patients the scientific research supporting treatment options.
  • Foster a positive and encouraging environment for patients and peers.
  • Record patient assessment data into our Electronic Health Records system.
  • Consult with patients to gather pertinent information regarding current symptoms, mental health status and medication history.
  • Work directly with an assigned provider to maximize exceptional patient care
  • Assist with daily clinical operations
  • Drive positive patient results
What We are Looking For
  • Minimum of 1 year in a customer or patient facing role
  • Experience with confidently resolving common patient or customer concerns.
  • Passion for helping others in a patient-centric culture.
  • A quick learner comfortable in an innovative environment.
  • Self-driven and motivated.
  • Embrace Serenity Values: Gratitude, Proactive, Generous, Positive, Helpful, Humble, Honest, Loyal, Care, Builder, All-In
Who We Are
Serenity Mental Health Centers was born in 2017 when our founders Ben and Tricia Pease, and Julie and Dr. Tripp realized they needed to change mental healthcare to provide a patient-first culture. We offer innovative treatments for depression, anxiety, ADHD, PTSD, bipolar disorder, OCD and more. Serenity has helped thousands of patients take back their lives from mental illness with specialized clinical expertise and the foremost cutting-edge technology available in mental health today. Serenity’s approach to treating mental illnesses is to offer holistic options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting.
At Serenity, we believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
Serenity Mental Health Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-42k (estimate)

POST DATE

05/15/2023

EXPIRATION DATE

05/14/2024

WEBSITE

serenityhomehealthcaresystem.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

<25

FOUNDED

2009

CEO

TAHA ABDUREHMAN

REVENUE

<$5M

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

Butler University
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