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Serenity Healthcare
Colorado, CO | Full Time
$38k-48k (estimate)
3 Weeks Ago
CARVANA
CARVANA
Colorado, CO | Full Time
$40k-53k (estimate)
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Colorado, CO | Full Time
$40k-53k (estimate)
1 Month Ago
Customer Advocate
$38k-48k (estimate)
Full Time 3 Weeks Ago
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Serenity Healthcare is Hiring a Customer Advocate Near Colorado, CO

Customer Advocate

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer Advocate for our team. As a Customer Advocate, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 

Responsibilities

  • Be the expert on TMS and Ketamine. Training and studies will be provided. 

  • Ownership for all patients on your provider’s schedule 

  • One on one meetings with patients to connect treatment solutions to their individual needs. 

  • Support healing through education, connection, and focus on TMS and Ketamine 

Benefits 

  • Accelerated healthcare career growth – rapid advancement opportunities

  • Insurance benefits (Medical, Dental, Vision) and 401K

  • 20 days off annually (10 PTO days and 10 Holidays)

  • Employee access to Serenity’s treatment options

Qualifications 

  • High School Diploma or GED.

  • 2-3 years of experience in a full-time customer service role. 

  • Excellent verbal and written communication, and basic math skills.

  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com 

*This position is contingent on successfully completing a criminal background check upon hire.

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22/hour.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/29/2024

WEBSITE

serenityhomehealthcaresystem.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

<25

FOUNDED

2009

CEO

TAHA ABDUREHMAN

REVENUE

<$5M

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The job skills required for Customer Advocate include Customer Service, Written Communication, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Advocate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.

If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Advocate job description and responsibilities

Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.

04/05/2022: Davenport, IA

Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.

04/11/2022: Pocatello, ID

They assist representatives as they handle complex customer service situations or take charge of client outreach.

04/09/2022: Oklahoma City, OK

They use data analysis skills to represent customer responses numerically and measure change over time.

04/17/2022: Monroe, LA

Manage and prepare documents for customers and follow up.

01/26/2022: Oklahoma City, OK

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Advocate jobs

Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.

01/26/2022: Columbus, MS

The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.

04/02/2022: Norwich, CT

A good customer advocate should always try to help customers get what they want at the most affordable price.

02/20/2022: New London, CT

They should also offer different options to their customers.

02/28/2022: Boston, MA

Customers want fresh approaches that are tailored to their specific needs and will not settle for less.

04/08/2022: Youngstown, OH

Step 3: View the best colleges and universities for Customer Advocate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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