1 Full Time Client Support Representative Job in Mills, MD
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Serene Marketing, Inc. is Hiring a Full Time Client Support Representative Near Mills, MD
Serene Marketing Inc. is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Client Support Representative, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.
Client Support Representative Responsibilities:
- Collaborate with cross-functional teams, including marketing, customer service, and operations, to ensure seamless campaign execution
- Proactively engage with clients to understand their needs, preferences, and challenges
- Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring client satisfaction
- Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports.
- Troubleshoot issues, identify solutions, and liaise with internal teams to ensure timely resolution
- Identify opportunities for upselling and cross-selling additional services that align with clients' needs and objectives.
Client Support Representative Qualifications:
- Proven experience in client relations, account management, or a similar role.
- Excellent interpersonal, communication, and negotiation skills.
- Strong problem-solving abilities and a solution-oriented mindset.
- Proficient in using CRM software and other relevant tools.
- Ability to multitask, prioritize, and manage time effectively.
- Adaptability and resilience in a fast-paced and evolving environment.
- A passion for client satisfaction and a genuine interest in helping others succeed.
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Job Summary
Full Time
$51k-66k (estimate)
03/16/2024
04/27/2024
The job skills required for Full Time Client Support Representative include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time Client Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time Client Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full Time Client Support Representative positions, which can be used as a reference in future career path planning. As a Full Time Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time Client Support Representative. You can explore the career advancement for a Full Time Client Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Representative job description and responsibilities
Client support representatives manage client relationships and provide customer support.
02/19/2022: Chattanooga, TN
Client support representatives help customers resolve technical problems associated with a product or service.
02/02/2022: Asheville, NC
They also ensure compliance with standards established procedures for addressing client concerns.
02/03/2022: Kansas City, MO
Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/27/2022: Ventura, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/21/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
01/28/2022: Terre Haute, IN
Familiarity with your products or services can do good for you as you work as customer support rep.
01/25/2022: Akron, OH
Client support representatives need to be current on technological developments and trends to be effective on their job.
02/25/2022: Harrisburg, PA
Client support agents can find out which tickets need their attention the most by creating customized ticket views.
04/14/2022: Nashville, TN
Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
01/27/2022: Wichita Falls, TX
Step 3: View the best colleges and universities for Client Support Representative.
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