Overview:

We are seeking a Front Desk Receptionist (preferably bilingual but not required) to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and administrative support. The ideal candidate will have experience in a medical or dental office setting, possess strong organizational skills, and be knowledgeable in dental terminology and HIPAA regulations.

Duties:

- Greet and welcome patients and visitors with a friendly and professional demeanor

- Answer phone calls and direct them to the appropriate staff members

- Schedule appointments and maintain the appointment calendar

- Verify patient insurance information and collect co-pays or payments

- Maintain patient records and ensure accuracy of information

- Assist with dental administrative tasks, such as filing, faxing, and scanning documents

- Provide general administrative support to the office staff

- Submit dental insurance claims daily

Skills:

- Proficient in using phone systems and handling multiple phone lines

- Knowledge of medical terminology and familiarity with medical office procedures

- Strong administrative skills, including data entry and record keeping

- Ability to maintain confidentiality and adhere to HIPAA regulations

- Excellent communication skills, both verbal and written

- Detail-oriented with strong organizational abilities

This is a full-time position with competitive pay. We offer opportunities for career growth within our organization.

Note: All positions must be paid, including internship positions.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Opportunities for advancement
• Paid sick time
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Work Location: In person