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Our Mission
We are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.
Agents provide potential and existing customers with exceptional services. They identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. This role will provide phone/and or computer-based support to customers to help resolve product issues, answer account and billing questions, or handle customer concerns.
General Responsibilities:
Agent's provides support for products and services, triages the customer’s issue, and works to resolve. This is accomplished by collecting outstanding balances, correcting verification and eligibility issues, running troubleshooting, tracking, and placing orders, and addressing general customer questions.
Pay Rate: $16.50
Experience and Skills:
**Attendance is the highest priority
You will be eligible for:
Sequential Tech - Join us on a journey of growth and opportunity- where your career can flourish from within! We are a growing company where over 90% of our management was promoted from within!
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Full Time
$45k-56k (estimate)
05/12/2024
07/11/2024