Job ID: 246520
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Operations
Remote Eligible:Yes

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Retail Engagement and Optimization:

The investment in training and education for Sephora employees is unparalleled in the retail industry—both in product knowledge and in career development. Our Retail Engagement and Optimization department is integral to the success of the company because we strongly believe that investing in our employees as beauty experts is what sets us apart. From product 101 to application techniques to artistry and trend, the design team within the department creates the training solutions that drives the training strategy and provides the tools for our store employees to be the most knowledgeable in the industry.

Your role at Sephora... As our Senior Visual Designer, you will support the Sephora Store Experience & Business Operations team by designing dynamic print and digital training tools for desktop and mobile devices that maximizes learner retention and delivers the brand experience. Reporting into the Senior Manager, Creative Production, you are responsible for working cross-functionally to gather project info, determine visual solutions, gain buy in, and drive implementation of designing new graphic solutions & design frameworks to support the department training needs. The Senior Visual Designer implements standards and best practices across all projects, ensuring a consistently high-quality output. You will proactively work with your project team to create work plans to effectively complete work given needs and constraints. In addition, you will:

• Design and develop department needs across mediums including, but not limited to: digital participant and facilitator guides, job aids, eLearning modules, video/vyond content, interactive PDF’s, print collateral, PowerPoint training presentations and microsites
• Cultivate Creativity & Disruptiveness by influencing the design and UI/UX of learning programs in the LMS
• Manage Ambiguity by independently working on no ID projects, proactively communicating with the primary SME & PM as needed to capture design needs
• Drive collaboration with an Instructional Designer, eLearning Developer and Subject Matter Experts to conceptualize/design desktop and mobile eLearning wireframes and bring back to lead visual design implementation
• Leverage Strategic Vision to lead Innovation & prioritization of implementation within the visual design group, ensure standards leverage and evolve with the scale offered by our platform without compromising on core experience principles

• Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors with the learning management system and other UI/UX interfaces in mind
• Lead design reviews and initiatives to present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval
• Develop and maintain detailed user-interface and interaction specifications
• Communicate clearly and regularly with project teams to ensure project work is on track
• Work cross-functionally to gather necessary assets and catalogue in an organized fashion
• Develop and implement design standards and style guides throughout all phases of development and production, using solid understanding of typography, photography, graphic design and digital design; partner with Internal Branding to ensure all assets adhere to brand guidelines 
• Collaborate with Store Experience & Business Operation and cross-functional teams to understand business needs/project requirements and design thoughtful engaging solutions with measurable impact

• Establish and maintain strong and efficient relationships with business partners (SMEs, PMs, stakeholders, CPT)
• Manage and execute projects on time, on budget, with the highest quality standards and keep manager and project team informed on progress of assignments 
• Desire and ability to collaborate & provide concise feedback and direction to other members of the design team 
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative 

We would love to hear from you if…

• 5 years of digital/print/visual/UI/UX design or similar experience 
• Advanced technical understanding of design fundamentals, Adobe CS for print and digital (XD), Acrobat, Mac OS, and working knowledge of Word, PowerPoint, Sketch & FIGMA a plus
• A working understanding of:
  • Web UI/ UX standards
  • Responsive / mobile design frameworks
  • Structure and editing HTML, CSS, Java script knowledge a plus
• Demonstrated expertise and consistency in the application of design standards
• Experience developing advanced and impactful graphics, tools and interactive elements to communicate complex messages 
• Consulting capability with excellent presentation, interpersonal and written/verbal communication skills
• Process improvement and critical thinking skills; proven ability to manage multiple projects simultaneously and prioritize responsibilities in a fast-paced environment
• Demonstrated experience designing complex, creative learning solutions (independently)
• Ability to influence peers, leaders and business partners
• Strong relationship-building and organizational skills; ability to juggle priorities, work with people in various disciplines, and detail oriented 
• Understanding of digital trends, best practices, current fashion and beauty trends, environmental graphics and production process 
• The drive to excel and succeed in a very fast paced environment, juggle priorities, and meet tight deadlines 
• Passion for Sephora, our programs, clients, cast, and marketing 

The annual base salary range for this position is $93,000.00 - $124,830.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.