Title: Mentor Program Assistant, 11th Grade
Department: SEO Scholars, High School
Reports to: Program Manager, Mentoring & Enrichment Programs, 11th Grade
FLSA: Part-Time/Non-Exempt
Compensation: $25.00 per hour
LOCATION/HOURS
This is a part-time, hybrid position based out of our New York City office location. The Mentor Program Assistant will be expected to work at programmatic sites 2-3 days per week and to staff program events as required, with the understanding that government and public health guidelines will help determine the extent to which it is safe to carry out in-person and onsite activities.
ABOUT SEO
For more than 60 years, SEO has created a more equitable society by closing the educational and career opportunity gap for ambitious Black, Hispanic/Latinx, and Native American young people. All are welcome to apply to our programs.
SUMMARY
The Mentor Program Assistant, 11th Grade plays a critical role in managing the data and operations for our summer mentor recruitment efforts. Key responsibilities include coordinating interview schedules between SEO staff and applicants, maintaining accurate records of application and interview data, and following up with both new and returning mentor candidates as required. The primary objective is to ensure efficient handling of the high volume of applications and interviews during the summer period.
The ideal candidate is exceptionally organized, a proactive member of the team, and adept at managing multiple tasks simultaneously. A meticulous attention to detail and a strong commitment to delivering high-quality mentorship for underserved high school students are essential. Additionally, the Program Assistant will lead both in-person and virtual information sessions to enhance recruitment efforts through partner organizations.
RESPONSIBILITIES
Mentor Interview Scheduling and Coordination
Coordinate mentor interview scheduling: Manage the entire process of scheduling interviews for new mentor applicants. Responsibilities include inviting eligible applicants, tracking interview statuses, and sending reminders.
Maintain interviewer calendars: Ensure the interview booking system is accurately set up for each SEO staff member. Regularly confirm with staff interviewers to ensure that interviews are conducted as planned.
Mentor Application and Interview Data Management
Administer mentor application data: Manage and oversee the tracking systems for new mentor applications using Google Spreadsheets. Responsibilities include exporting data from the online mentoring portal, organizing it to analyze applicant trends and screening for interview eligibility.
Ensure data accuracy and completeness: Follow up with applicants to correct errors or complete missing information.
Report on data insights: Provide regular updates to the entire mentor team with summaries and trends from application and interview data.
General Mentor Recruitment & Retention Support
Engage with prospective mentors: Conduct follow-up communications with attendees of SEO mentoring information sessions, which include collecting email addresses, sending follow-up emails, and tracking applicant numbers from partners.
Promote mentor opportunities: Conduct outreach to the existing volunteer list with information on new mentor applications and engage with previous SEO mentors to ascertain their return status for the upcoming school year.
Perform additional support tasks: Carry out other related duties as needed to support the mentorship program.
Other tasks as needed
EDUCATION AND WORK EXPERIENCE:
SEO staff experience
High school diploma
Experience managing complex projects with multiple deadlines
Intermediate to advanced Excel skills and experience working with databases
Experience with calendar management
Working knowledge of basic workplace applications (e.g., Outlook, GSuite, MS365, Zoom, Box)
CORE COMPETENCIES AND SKILLS:
Excellent organizational skills, detail orientation, and ability to multitask and handle changing priorities
Superior interpersonal and written/oral communication skills
Ability to thrive in a fast-paced, entrepreneurial environment
Ability to travel to sites in Manhattan & Brooklyn
COMPENSATION & BENEFITS
This position is benefits ineligible in accordance with local, state, and federal regulations.
The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.
EEOC Policy
At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA Community, veterans, and people with disabilities are strongly encouraged to apply.
Equal Employment Opportunity is not just the law, it is our commitment.
Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.
If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.