Job Title: National Accounts Representative

Department: Sales

Reports to: VP Sales

FLSA Status: Full Time/Exempt

Last Modified: 10/01/2023

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Job Summary

The National Accounts Representative role will focus on selling, managing, and growing the relationship within your sales territory, building long term relationships with the customers, providing voice of customer and providing best in industry customer service.

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Responsibilities and Duties

1. Sales

· Make sales budget on a monthly basis

· Build strong short- and long-term relationships with customers

· Effectively prospect, qualify, present and close accounts

· Manage all phases of the sales process and develop a sales funnel for all opportunities

· Qualify each account for opportunities, identify all key decision makers and keep notes of all correspondence and relative information in CRM

· Develop strong knowledge of our products and applications including competitors’ products

· Effectively conduct product seminars to customers using supplied materials

2. Customer Service

· Enter customer orders and assist customers with on-line orders

· Provide superior customer service and exemplify Senva Core Values

· Manage stock returns and credit memos per company policy

· Assist customers with basic troubleshooting and assist in elevating to technical support

· Provide phone and order support for other territories on an as needed basis

· Manage all levels of communication with customers in a timely and professional manner

3. Management

· Manage sales territory and develop high volume accounts in each market served

· Identify and develop plans to expand customer base at each account and in all territories served

· Manage and prioritize outbound calls on a daily, weekly and monthly basis to prospect, develop relationships and follow up an sales opportunities

· Provide feedback on products and applications to Product Managers and Engineering

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Academic and Trade Qualifications

· BS /BA degree preferred or relevant work experience

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Work Experience/Skills

· Experience: previous sales experience preferred with similar roles and responsibilities

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Core Competencies

· High organizational skills

· Excellent team player

· Excellent verbal and written communications

· Strong public speaking skills

· Self - Starter

· Great listener and problem solver

· Qualifier and closing skills

· Acts with high integrity and always puts customer first, company second, and then self

· Results oriented, driving performance throughout the company

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Core Values

PROVIDE SUPERIOR CUSTOMER SERVICE

· Be easy to do business with and impress the customer

RAPID INNOVATION

· Get customer inspired solutions to market quickly

ACT WITH INTEGRITY

· Our actions are guided by honesty, consistency of character, and good faith

EXPECT EXCELLENCE

· Recognize and reward performance; never tolerate mediocrity

· Invest in people

· Compete to win

MAINTAIN A HIGH SENSE OF URGENCY

· The market belongs to the aggressive and the swift

· Be lean and results oriented

· Risk taker

STAND FOR QUALITY

· Quality is each employees job

· Be consistent in our communications and environment

· Establish clear standards and methods for quality

HAVE FUN

· Celebrate victory, learn from defeat

· Be positive and enthusiastic

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Life insurance
• Tuition reimbursement

Experience level:

• 3 years

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Beaverton, OR 97006