Sentara Fort Norfolk Dedicated Care Center is hiring a Patient Service Coordinator. This position is Full time, Monday thru Friday.

ThePatient Service Coordinatorbuilds relationships with patients, physicians, and co-workers by providing "world-class" service and is the first point of contact, ambassador and concierge for 200 patients. Utilize sales skills to retain patients in the practice and to acquire new patients after the initial enrollment period. Maintain superior patient-provider relationships and the highest quality of care coordination and provide service that ensures that patients' needs are met and expectations are exceeded. Continuously work to improve quality efficiency & service in all areas of the practice with attention to balancing health-related and financial conversation to keep copays and membership fees up to date.Shifts:Full Time, Day shiftRequired Education :High School Grad or equivalentExperience :Required: Customer Service - 1 yearPreferred: None, unless noted in the "Other" section belowLicenses and Certifications :None, unless noted in the "Other" section belowSkills:Required: Active Listening, Communication, Critical Thinking, Marketing, Microsoft Office, Service Orientation, Technology/ComputerPreferred: None, unless noted in the "Other" section belowOther:College graduate preferred. Sales experience strongly preferred, and knowledge of medical terminology.