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Raymond Management Company
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Guest Services Manager
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$37k-55k (estimate)
Full Time 6 Days Ago
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Raymond Management Company is Hiring a Guest Services Manager Near Fargo, ND

** Guest Services Manager**

**Job Category****:** Management **Requisition Number****:** GUEST02272 Showing 1 location **Job Details**

**Description**

We are seeking an ambitious individual with strong multitasking skills and a passion for leading others. As a Guest Service Manager, you often serve as the manager on duty and will have numerous opportunities to engage with our guests throughout their stay. You will play a key role in delivering the RMC difference. You will be responsible for the Front Desk, Breakfast operations of the hotel, while working with these teams to ensure that functions are handled consistently, accurately and efficiently.

**Who we are:**

We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.

Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

**What you will be doing:**

* Recruiting, training and coordinating work schedules for teammates.

* Organizing, setting expectations and finding efficiencies for policies and procedures.

* Implementing, managing, and training for the telephone shop call program performance.

* Managing Front Desk and Breakfast teams within budget guidelines including daily labor management.

* Training and promoting the companys 100% Satisfaction Guarantee.

* Continuously promoting, communicating, and embodying the RMC culture.

**What We Offer:**

* Competitive Wages

* Paid Vacation and Sick time

* Affordable Health, Dental and Vision

* 401(k) Retirement Plan with Company Contribution

* Teammate Referral Program

* Hotel Discount Program

* Check-ins at 30, 60, and 90 Days

* Career Growth Opportunities

* Safe and Healthy Work Environment

***Experience the difference of working with Raymond Management Company!***

***Check us out. Talk to our Teammates. Join our team.***

***www.raymondteam.com***

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

High School or better.

**Experience**

**Licenses & Certifications**

Job Summary

JOB TYPE

Full Time

SALARY

$37k-55k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

06/25/2024

The following is the career advancement route for Guest Services Manager positions, which can be used as a reference in future career path planning. As a Guest Services Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Manager. You can explore the career advancement for a Guest Services Manager below and select your interested title to get hiring information.

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