Sensa Health ENT - Medical Assistant (Back Office Position)
sensahealth.org/career

Sensa Health is a premier center providing Otolaryngology care for patients living in the Los Angeles area. We aim to transform how we provide specialty care and envision a patient centered experience in a compassionate and comfortably designed environment built around the patient.

We are looking for a team player that is proactive, values patients, are passionate about helping people, and want to make a difference in people’s lives. As the point of initial contact to patients you will have direct impact on the quality of patient care by serving in key roles for assisting patients for their visit. You will work very closely with the physician in the office, alongside mentorship, and medical training in ENT care. We are looking for an experienced Medical Assistant that can work in the back office performing hearing tests and assisting in in-office procedures along with other roles. Applicants must have strong communication skills in English/Korean and able to coordinate patients in a professional and compassionate manner.

Clinical and Administrative Duties may include, but not limited to:

• Take medical histories and/or explain treatment procedures to patients.
• Assist patient phone calls for appointments and follow up care.
• Performing hearing tests.
• Transmitting prescription refills as directed.
• Facilitate patient experience upon arrival to ensure timely and personalized patient care.
• Assist the physician consultations, procedures and room preparations.
• Managing stock of medical instruments and other supplies that are necessary in a patient care environment.
• Assist with cleaning and handling medical instruments.
• Maintain a clean and organized office environment.
• Verify patient eligibility and insurance authorizations to prepare for clinic day.

*This position offers opportunities to get hands-on experience and exposure to patient care and the medical clinic environment. Those that are interested in pursuing the medical field are encouraged to apply and will be offered opportunities to shadow the surgeon on operative days.

Experience: Medical Office 1 year experience preferred but not required, willing to train; excellent computer and phone skills
Languages: Must be professionally fluent in Korean and English

Job Types: Full-time, Part-time

Pay: $16.00 - $23.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Outpatient

Work Location: In person