Senior Transportation Connection (STC) Drivers provide safe and courteous door-to-door transportation to passengers in boarding and eating our vehicles with or without mobility devices and/or service animals. They are primarily responsible for driving senior citizens and disabled persons. Drivers escort clients door-to-door to ensure safety and a helping hand. They deliver a personal touch to all riders, and are a reassurance to those needing help. 

Reports to: Driver Supervisor

FLSA Category: Non-exempt

Responsibilities

Operates passenger vehicles to drive assigned transportation routes throughout the county, assisting client passengers as appropriate in a courteous and professional manner. Often loads and off-loads walking aids, e.g., canes, walkers, etc. and packages.

Ensures routes are consistently completed safely and on time. Remains in constant communication with Dispatch Office. Promptly reports and records deviations when necessary. Requests backup assistance when appropriate.

Performs accurate, efficient and thorough vehicle inspections before and after each shift. Completes requisite documentation.

Ensures assigned vehicles are properly and consistently cleaned inside and outside, and fueled on an ongoing basis. Monitors vehicle condition and records malfunctioning items or damage promptly, using appropriate documentation and reporting rules. 

Maintains all required licenses, certifications and other training requirements.

Performs all other duties as assigned.

Minimum Qualifications

High school diploma or equivalent highly desirable. Must be able to communicate effectively in written and oral form.

Must possess work history with track record of successful customer service. 

 Minimum three (3) years driving experience required. Experience as a professional driver highly desirable.

Must be able to accurately operate a tablet device, cell phone and 2-way radio.

Must hold a valid driver’s license with no more than two (2) points on record. Annual verifications are performed.

Must be available for at least eight continuous hours (between 6:00 am and 6:00 pm) on the days scheduled to work.

Must pass criminal background check prior to hire.

Must pass drug and alcohol tests prior to hire, and random tests thereafter. 

Must pass physical exam as required by the Ohio Department of Transportation prior to hire.

Top Three Competencies

Communication

Customer Focus

Patience

Physical Requirements

Prolonged periods of sitting while driving.

Bending, stretching, pushing, pulling, walking and reaching.

Must be able to climb and descend stairs.

Exposed to all types of outside weather conditions.

Must be able to lift 20 lbs. to assist with helping passengers, walking aids, and other items on and off vehicles.

BENEFITS

Medical, vision, dental and life insurance for those working at least 30 hours per week.

Paid Time Off (PTO) accrual

Holiday pay

Employee Assistant Program

Free parking

Paid training