Job Summary: We are currently seeking a skilled and compassionate Property Manager to oversee the operations and management of an independent living senior community. As the Property Manager, you will be responsible for creating a vibrant and inclusive living environment for our senior residents. You will oversee the day-to-day operations, ensure resident satisfaction, manage the financial performance of the property, and maintain compliance with regulations. This is a rewarding opportunity to make a positive impact on the lives of seniors while utilizing your exceptional leadership and organizational skills.

Responsibilities:

1. Resident Services:

   • Foster a warm and supportive environment for independent senior residents.
   • Respond promptly and professionally to resident inquiries, concerns, and requests.
   • Plan and coordinate social and recreational activities to promote resident engagement and well-being.
   • Maintain effective communication channels to address resident needs and provide timely updates.

2. Property Operations:

   • Oversee the overall operations of the independent living senior community.
   • Ensure compliance with established policies, procedures, and regulations.
   • Conduct regular inspections to identify maintenance needs and coordinate repairs.
   • Manage vendor relationships, negotiate contracts, and monitor service quality.
   • Implement safety protocols and emergency preparedness plans.

3. Financial Management:

   • Develop and manage the property's budget, monitor expenses, and maximize revenue.
   • Ensure accurate and timely collection of rent payments and fees.
   • Conduct regular financial analysis and reporting to support informed decision-making.
   • Identify opportunities for cost savings and revenue enhancement.
   • Assist with financial forecasting and planning.

4. Staff Management:

   • Recruit, hire, train, and supervise property staff members.
   • Foster a positive and collaborative work environment.
   • Provide guidance, support, and ongoing professional development opportunities.
   • Conduct performance evaluations and address any performance issues.
   • Ensure adequate staffing levels and schedule appropriate coverage.

5. Compliance and Documentation:

   • Ensure compliance with all applicable regulations and laws related to senior living.
   • Maintain accurate and up-to-date resident records, contracts, and leases.
   • Assist in preparing reports and documentation for regulatory agencies and stakeholders.
   • Implement policies and procedures to maintain confidentiality and protect resident information.

Qualifications:

• Bachelor's degree in Business Administration, Property Management, or a related field (preferred).
• Previous experience in property management, preferably in the senior living industry.
• Strong knowledge of property management principles, regulations, and financial practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain positive relationships with residents, staff, and vendors.
• Proficient in using property management software and computer systems.
• Knowledge of fair housing laws and regulations.
• Ability to prioritize tasks and manage time effectively.
• Strong leadership and team management abilities.
• Compassion, empathy, and a genuine desire to improve the lives of senior residents.

Note: This job description is intended to outline the general responsibilities and qualifications of the position. It is not an exhaustive list of all duties, responsibilities, and qualifications.