Caregiving is our passion

Senior Helpers of Warrenton has an immediate opening for a professional, responsible, reliable, and compassionate Office Manager. This is a full-time or part-time position, working closely with the owner as we expand our footprint in Warrenton and the surrounding areas.

At Senior Helpers of Warrenton, we provide care and comfort at home to seniors. Each of us is a caregiver at heart. Every team member contributes to our mission of providing exceptional in-home care every day. We are proud to be part of a franchise system that is the first and only national in-home care provider to receive certification as a Great Place to Work.

If you're looking for a home with a company where you can put your skills and experience to work, make a difference every day, and pursue your goals for the future, we look forward to hearing from you. Come join our fast-growing team!

What You Will Do (Responsibilities)

· Daily Activities include (including, but not limited to):

• Assist with managing Caregivers – full cycle recruitment to hire, to onboarding, to retention activities, etc.
• Coordinate caregiver interviewing schedule
• Create new hire packets and employee handbooks
• Verify complete caregiver information in the file after hiring
• Input caregiver information into approved home care software
• Complete caregiver reference checks and criminal background checks
• Ensure all caregiver employment paperwork is completed properly and filed according to policy
• Supervise and process caregiver care logs and adhere to authorizations for accurate billing and invoicing
• Keep track of late and/or missing timesheets, as well as timesheets that have been filled out incorrectly, and report this information to the owner

· Assist with Client communications.

• Create and send client welcome packets
• Input client leads into Contact Manager and mails the appropriate material to each prospect. Ensure all information is properly filed, organized, and easily accessible.
• Create and maintain client folders
• Maintaining effective communications with clients, family members, caregivers and others involved in the care of the individual.

· Assist with Office Operations

• Answer and screen incoming phone calls in a pleasant, courteous manner
• Perform general office functions as assigned

This job description may be modified at any time. Other duties and responsibilities may be assigned.

· What we need from you (Qualifications)

• Minimum of one year in a Health Care front office managerial setting
• Familiar with a variety of home care concepts, practices, and procedures
• Ability to communicate pleasantly and effectively with callers and internal staff
• Team player, excellent verbal and communication skills, adaptable in different situations, possess excellent client interaction skills
• Ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
• Must possess a strong and demonstrated working knowledge of the MS Office.
• Prior working experience involving non-medical care administered to seniors preferred.
• bi-lingual is a plus

· What you get from us as an Office Manager

• Opportunities for advancement
• Client referral bonus with unlimited potential
• Mileage reimbursement ( only for approved work-related trips)
• Cell phone reimbursement (If applicable)
• Company laptop/computer and phone ( if needed) 

Job Types: Full-time, Part-time

Salary: $16.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 9 AM - 5 PM
• Monday to Friday
• Overtime

Ability to Relocate:

• Warrenton, VA 20186 

Work Location: In person / Onsite

This location is independently owned and operated. Senior Helpers is the nation's premier provider of in-home senior services ranging from specialized care for those with diseases such as dementia, Alzheimer’s, and Parkinson's to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers has over 300 combined franchised-corporate store businesses that have cared for tens of thousands of seniors. Senior Helpers' culture is based on strong core values, recognition of achievements, and respect.

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