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Marketing Shift Manager (req5103)
Job Number: | req5103 |
Job Title: | Marketing Shift Manager |
Number of Openings: | 3 |
Job/Employment Type: | FT |
Country: | USA |
State/Province: | New York |
City: | Buffalo |
Job Category: | Promotions |
Career Level: | Experienced |
Level of Education: | High School Diploma/GED |
Years of Experience: | 1-3 years |
Position Description
The Marketing Shift Manager is responsible forsupervising the day-to-day operations of the Promotions department and overseesmotor coach arrivals, distributes group packages; records guest head counts,handles problems with guests or group leaders. Assists staff in issuing guest accounts, and the like, in an accurateand professional manner, developing, coordinating, and implementing aspects andactivities of promotions, ensure staff is knowledgeable and follows companyinternal controls, policies and procedures. This position requires direct supervision of all departmental employeeswhich include training and evaluating. The Shift Manager requires a high attention to detail, oral and phonecommunication skills, and a strong customer service orientation. This position assumes all administrativeaspects of promotions department, including bus operations. All duties are to beperformed within the guidelines of the Seneca Gaming Corporation’s policies andprocedures, Internal Control Standards and objectives. Eachposition has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may bewaived.
Position Requirements
Education/Experience: 1.Must be 18 years of age or older upon employment. 2.High school diploma or its equivalency required. 3.Three (3) years previous customer service experience required. Marketing gaming experience preferred. 4.Prior supervisory experience preferred. 5.Management / Leadership Proficiency required. 6.Accounting & computer competency. 7.Previous telemarketing experience preferred. Language Skills and Reasoning Ability: 1.Must possess excellent communication skills. 2.Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3.Must have the ability to deal effectively and interact well with the customers and employees. 4.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1.Must be able to stand for extended periods of time (up to eight hours minimum), walk, and move through all areas of the casino in a timely manner. 2.Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. 3.Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Full Time
$86k-114k (estimate)
08/03/2023
06/30/2024
The job skills required for Marketing Shift Manager include Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Marketing Shift Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Marketing Shift Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Marketing Shift Manager positions, which can be used as a reference in future career path planning. As a Marketing Shift Manager, it can be promoted into senior positions as a Marketing Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Marketing Shift Manager. You can explore the career advancement for a Marketing Shift Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Marketing Manager jobs
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