Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. Duties: - Answer incoming customer calls in a professional manner - Assist customers with inquiries, orders, and issue resolution - Utilize phone etiquette to ensure positive customer interactions - Perform data entry accurately and efficiently - Upsell products or services to customers when appropriate - Conduct outbound calling campaigns to follow up with customers Experience: - Previous experience in customer service or a related field is preferred - Proficiency in English is required; bilingual in Spanish is a plus - Strong communication skills to effectively communicate with customers - Ability to handle high call volumes while maintaining professionalism - Sales experience is beneficial for upselling opportunities Join our team and enjoy benefits such as competitive pay, opportunities for growth, and a supportive work environment. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting Customer Service Representative position.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location: In person