The minimum requirements for this position:

• Bachelor’s degree in social work, political science, or a related field of study
• Excellent oral and written communication skills
• Strong empathy and listening skills, with excellent ability to problem-solve
• Work a flexible schedule including occasional nights and weekends when after-hours event attendance is required

Additional competencies preferred:

• Social work background
• Proficiency in Spanish
• Proficiency in Haitian Creole
• Residency in close proximity to district offices in Nanuet and Ossining

A New York State Senator’s office is currently seeking an energetic, astute, diplomatic, and dedicated individual to fill a full time position as a District Representative in the District office located in Nanuet or Ossining.
District Representatives work directly with the Senator’s constituents to resolve their specific issues. They are responsible for finding solutions to individual constituent issues, resolving incoming casework quickly and with quality, and for making sure constituents leave the Senator’s offices feeling satisfied and supported by the Senator’s team. This role is a mix of social work, research, and constituent service.
This dynamic role will include the following responsibilities:

• Act as representative for the Senator within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal, district, and local agencies
• Respond to constituent telephone calls and mail
• Document visitor opinions on issues communicated via telephone, including full name, address, and all relevant information as appropriate
• Handle casework assignments
• Act as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Senator
• Assess casework for problems requiring legislative action and makes recommendations to the Legislative Director and Chief of Staff
• Attend meetings in the district with the Senator, and on their own, with constituents
• Screen and refer cases, when appropriate, to other district offices
• Train and supervise Staff Assistants, including interns, to handle office matters such as logging incoming and outgoing correspondence, handling visitors, telephone calls, and computer operations
• Log in all incoming and outgoing mail and incoming telephone calls relating to casework
• Maintain a good working relationship with the Senator, staff, and constituents

Starting range is $40,000 to $50,000 commensurate with experience and education.
Interested candidates should submit a cover letter and resume Nelcy García DeLeón, Director of Constituent Services, at GarciaDe@nysenate.gov. Submissions without a cover letter will not be considered.
The NYS Senate will accept applications until the position is filled.
Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

The New York State Senate is an Equal Opportunity employer: We do not permit discrimination based on race, age, creed, color, religion, gender/sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest/criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles.