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Description
The Referral Coordinator will answer and respond to calls coming into the Clinic on the appointment line and manage referrals from patients and doctors/referring offices. This includes coordinating referral appointments, sending reminders, maintaining patient records and confidentiality, managing multiple schedules, and ensuring that patient information is complete and up to date.
Our employees are our best asset, and that is why we offer an excellent benefit package for full-time employees. We want you to have the resources you need to take care of your family, grow your career, and invest in your future. We offer Medical, Dental and Vision options through BCBS of TN, a Health Savings Plan (HSA) with a dollar-for-dollar company match, company paid life and disability insurance, and a 401K with a 3% match and 10% profit sharing contribution. Not to mention Paid Time Off (PTO) accrues based on hours worked per week and holidays are paid in addition to PTO.
Requirements
We are searching for a candidate who:
This position requires a high school diploma or equivalent and one (1) year experience in the healthcare field, as well as heavy telephone usage and strong customer service experience/focus. Familiarity with healthcare privacy laws is preferred, and bilingual in Spanish is a plus.
The candidate must be proficient in Microsoft Outlook, Internet software, electronic medical records and practice management software. Organizational skills with attention to detail is required.
Equal Opportunity Employer/Veterans/Disabled
#SMC
Full Time
$34k-42k (estimate)
01/12/2023
06/24/2024
semmes-murphey.com
Memphis, TN
200 - 500
The job skills required for Referral Coordinator include Customer Service, Confidentiality, Communicates Effectively, Patient Care, Organizational Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Referral Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Referral Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Referral Coordinator positions, which can be used as a reference in future career path planning. As a Referral Coordinator, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Coordinator. You can explore the career advancement for a Referral Coordinator below and select your interested title to get hiring information.
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Quotes from people on Referral Coordinator job description and responsibilities
Performs data collection and data entry, following through and documenting the interaction.
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Make patient referrals and assist with medical services.
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Referral coordinators set appointments and process transfers to ensure timely transmission and start of services.
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Career tips from people on Referral Coordinator jobs
Ability to work independently and be self-directed and flexible.
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Effective telephone skills.
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