DESCRIPTION:
The Application Systems Analyst plans, implements, maintains, and supports internally created and externally purchased software applications serving the Registrar’s Office and Student Affairs departments. Maintains inventory of applications and ensures that they follow federal and state laws, regulations, and college policies/procedures. Disseminate best practices, creates technical documentation, and provides training to staff members on current and new applications.

ESSENTIAL FUNCTIONS:
1. Coordinates and leads projects that integrate internal and external software applications with the College’s enterprise system.
2. Researches, analyzes, and resolves system problems/inefficiencies in collaboration with technical staff, leadership, end-users, and third-party vendors.
3. Designates user access for Student Affairs to internal software applications, third party service providers, and row level security in Peoplesoft Campus Solutions.
4. Assists with the creation, maintenance, and setup of the Registrar’s Office annual production and Academic/Term Session calendars that outline and track essential system and operational events for Student Affairs.
5. Creates functional design specifications, outlines test cases, and ensures system testing for compliance with procedural, policy, or state regulation changes to the college’s enterprise system.
6. Creates and maintains technical and functional documentation compliant with college brand standards, including standard operating procedures, instruction guides, and tutorials.
7. Creates and administers department electronic communications for student and faculty notifications.
8. Communicates and trains staff members and other stakeholders on best practices in the use of internal software applications and third-party web service websites.
9. Provides guidance to department staff on projects goals and outcomes.
10. Performs other duties as may be required or assigned

REQUIRED QUALIFICATIONS:
1. Bachelor’s degree from a regionally or nationally accredited institution.
2. Two years of experience working with ERP systems, such as Peoplesoft.
3. One year of technical experience using Microsoft Office 365 Suite

DESIRED QUALIFICATIONS:
1. Bachelor’s degree from a regionally or nationally accredited institution in Information Technology or related field.
2. Experience working with PeopleSoft Query.
3. Experience with Peoplesoft Campus Solutions or related ERP systems in higher education.
4. Experience in higher education with focus on enrollment management business processes.
5. Team lead or supervisory experience.

KNOWLEDGE, SKILLS, & ABILITIES:
1. Develops and maintains expert technical and operational knowledge of registrar’s office core functions.
2. Excellent organizational, research, and problem-solving skills with the ability to prioritize effectively.
3. Ability to troubleshoot, research and resolve root cause issues.
4. Excellent verbal, written, presentation, and interpersonal communication skills.
5. Excellent Microsoft Office 365 skills (Outlook, Excel, Word) and the ability to become proficient with Teams/Zoom.
6. Ability to work cross-functionally, lead projects, and facilitate trainings.
7. Ability to work with staff of different technical aptitudes and communicate technical information to a non-technical audience.
8. Ability to become proficient in SQL.
9. Ability to work independently.
10. Ability to demonstrate a professional, courteous demeanor.
11. Committed to working in a multicultural environment.

WORK ENVIRONMENT and SPECIAL CONSIDERATIONS:

1. Works in an office environment.
2. May work flexible hours, including evenings, weekends, and during spring break.
3. May travel between campuses and to other local destinations.

Job Type: Full-time

Pay: $52,431.00 - $57,505.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Experience level:

• 2 years

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• ERP systems or Peoplesoft: 2 years (Required)
• technical experience in Microsoft Office 365: 1 year (Required)

Ability to Relocate:

• Sanford, FL 32773: Relocate before starting work (Required)

Work Location: In person