Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, supervises casework, support, volunteer and Chore staff, and creates and maintains community outreach efforts.

Principal Responsibilities:

• Conduct intakes, provide accurate information and referrals.

• Screen and assist clients with applications and re-certifications for entitlements and benefits

• Assess clients in their home, hospital or other institutional setting as appropriate

• Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans

• Provide supportive counseling to clients as needed

• Maintain ongoing communication with client, family members and other collaterals as appropriate

• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames

• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.

• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner

• Facilitate and assist at social, recreational and other group activities and events

• Supervise social work students (if applicable)

• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.

• Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards.

Salary Range: $50,000-$55,000/year; commensurate with experience

Job Competencies & Minimum Qualifications:

• MSW

• Bilingual Chinese, Korean, or Russian preferred.

• Working knowledge of Microsoft Office Suite and other technology

• Excellent communication and listening skills

• Excellent customer service skills with a focus on treating clients with respect and dignity

• Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand: Business office environment with phone and computer use.

Education

• Masters or better in Social Work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)