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Project Pilot - Case Manager - Manhattan - Bilingual Cantonese/Mandarin
Full Time | Social & Legal Services 10 Months Ago
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Selfhelp Community Services is Hiring a Project Pilot - Case Manager - Manhattan - Bilingual Cantonese/Mandarin Near New York, NY

Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.

Principal Responsibilities:

  • Conduct intakes and screen clients with presenting problems, if required.
  • Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients.
  • Apply and recertify clients for entitlements and benefits.
  • Arrange for the provision of services.
  • Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.
  • Fully utilize the program’s data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.
  • Prepare and maintain required documentation in case file.
  • Compile statistics, prepare reports and other documentation, and disseminate information when necessary
  • Actively participate in supervision and staff meetings.
  • Exchange information in a timely manner.
  • Complete work assignments thoroughly, accurately and within organizational time frames.
  • Assess clients’ social, emotional and environmental status in their home, hospital or institutional setting.
  • Develop, implement and follow up on a care plan for clients.
  • Provide continuing contact with clients.
  • Provide supportive counseling.
  • Supervise social work students, as needed.
  • Arrange for translation services, as needed, for clients.
  • Perform other duties as needed or requested

Salary Range : $ 45,000 -50,000/ commensurate with experience

Job Competencies & Minimum Qualifications:

  • BASW required
  • One year related experience and/or training
  • Working knowledge of Microsoft Office Suite and other technology
  • Excellent communication and listening skills
  • Excellent customer service skills with a focus on treating clients with respect and dignity
  • Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand: Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.

Education

Required
  • Bachelors or better in Social Work or related field

Skills

Preferred
  • Microsoft Suite

Behaviors

Preferred
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

POST DATE

07/16/2023

EXPIRATION DATE

01/28/2024

WEBSITE

selfhelp.net

HEADQUARTERS

JACKSON HEIGHTS, NY

SIZE

500 - 1,000

FOUNDED

1936

CEO

JENNIFER CINELLI

REVENUE

$50M - $200M

INDUSTRY

Social & Legal Services

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About Selfhelp Community Services

Selfhelp is a not-for-profit organization dedicated to maintaining the independence and dignity of seniors and at-risk populations through a spectrum of housing, home health care, and social services and will lead in applying new methods and technologies to address changing needs of its community. Selfhelp will continue to serve as the last surviving relative to its historic constituency, victims of Nazi persecution.

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