AA Self Storage is currently hiring!

Position: AA Self Storage is seeking a full time Assistant Manager for our South Hill, VA location. The ideal candidate would possess a positive attitude and enjoy providing excellent customer service. We want a self-motivated individual with customer service experience, retail or property management experience, and a team player. This is a full time position. Our offices are open Monday-Friday, 9 AM to 6 PM, Saturday, 8 AM to 2 PM, and CLOSED Sunday. Pay is $15 per hour or based on experience.

About Us: We currently have 16 locations throughout North Carolina and Virginia, and we pride ourselves on giving our customers an outstanding experience through excellent customer service. Our company is focused on building relationships, doing the right thing, and maintaining high standards.

Job Responsibilities:

First point of contact for new and existing customers

Inputting customer information accurately for lease agreements, payments, move outs, and auctions

Handling and balancing of cash, cards, checks and money orders daily

Maintaining the facility’s Pristinely Clean policy, which includes inside and outside of the facility:

Picking up trash, cutting locks, vacuuming, dusting, etc.

Preparing daily and weekly reports in Microsoft Excel and Word

Attention to detail and accuracy when performing all job responsibilities

Job Requirements:

Ability to present yourself professionally at all times

Excellent customer service skills when dealing with new and existing customers, whether it be over the phone, in person, or via email

Experience in handling cash, cards, checks, and money orders

Computer skills: Microsoft Office (Word, Excel, Outlook, and Gmail)

The capability to thoroughly learn the storage software programs during the 90-day training period

Physically able to perform cleaning

Two years of work experience in customer service. Previous experience in property management is a plus

Flexible with schedule and the ability to work Saturdays

At times able to work under little to no supervision

Attention to detail

Ability to multitask

High school diploma or GED required. Associate's degree preferred.

Must be reliable with a valid Driver's License

Clean background check and drug test

Pay: $15 per hour or based on experience

Benefits:

Health, Vision, and Dental Insurance

Teledoc to make it easier to see a Physician

Life insurance at no cost to you

Paid Time Off

7 Paid Employee Holidays

Retirement Plan

Employee Discounts

(Some benefits may have a wait period.)

AA Self Storage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Required)

Work Location: In person