Company Overview

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

About the Role

This role has a required shift time of 1:30 PM - 10:00 PM EST

Job Description

Job Summary:

The Supervisor, Pharmacy assist the Pharmacy Manager and the staff of the SelectRx division by ensuring operational measures are obtained. This position helps support the management or the pharmacy staff, both internally and externally.

Supervisory Responsibilities:

This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Support and supervises departmental personnel including:
  • Orientation
  • Training
  • Monitoring
  • Scheduling and determining workload
  • Delegating assignments
  • Evaluating performance (on an annualized basis or as needed with Pharmacy Manager)
  • Support corrective and disciplinary actions
• Implements and adheres to all SelectRx policies and procedures
• Participates and assists in interviewing and evaluation of candidates, while also making recommendations to hire, promote or discipline current associates
• Coordinates and implements teamwork initiatives
• Supports quality improvement for the department
• Responds promptly to patient needs
• Solicits customer feedback to improve service and assistance
• Speaks clearly and persuasively in positive and negative situations
• Participates in team meetings
• Balances team and individual responsibilities
• Maintains confidentiality (HIPAA)
• Operated within the professional standards in compliance with Federal, State, Local and Business regulations while enforcing the laws regarding the practice of Pharmacy
• Performs other duties as assigned by the Pharmacy Manager

Skills/Abilities:

• Ability to identify and resolve problems in a timely manner
• Works well in group problem solving situations
• Ability to use reason even when dealing with emotional topics
• Strives to continuously build knowledge and skills
• Ability to give and receive feedback
• Ability to communicate change effectively
• Highly motivated
• Skilled at directing and motivating the pharmacy staff
• Strong critical-thinking and problem-solving skills
• Proven conflict management/resolution skills
• Strong team player and team building skills
• Ability to collaborate with all levels of management, associates, clients, and general public
• Knowledge and understanding of pharmacy software
• High degree of interpersonal and organizational skills
• Proficient in reading, writing, and speaking is required

Education and Experience:

• Bachelor of Science in Pharmacy required
• 3 years of relevant work experience

Certificates/Licenses/Registration

• Active Pharmacist License in current working state

Financial Responsibilities (budget, revenue)

This position has no budget responsibility, authority and/or level of control.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Required to work weekend shift when needed

SelectQuote Core Values:

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.