Company Description

We are a full-service employee recruitment firm with a focus in the areas of office professionals. We work with industry-leading companies and experienced professionals to find that perfect match between job seeker and employer. Over 30 years in business! 

Job Description

Customer Service Specialist
Step up and set the standards for exceeding customer expectations in a Rolling Meadows commercial kitchen product manufacturing company that is in a strong growth mode. This international company offers outstanding benefits and bonus incentives! Customer Service Specialist will earnup to $23/hour.

Customer Service Specialist responsibilities:

• answer inbound telephone calls; address customer inquiries regarding products, troubleshooting issues and shipping issues
• respond to customer emails in a timely manner
• provide support to the Sales department
• process customer orders

Qualifications

Customer Service Specialist requirements:

• 1 year of Customer Service / Customer Care experience in a fast paced call center setting
• experience working with Word, Excel and Outlook applications required along with knowledge of CRM systems
• High School Diploma/ GED required; college degree is preferred
• proficiency with SAP or another ERP System is a must
• excellent communication and customer rapport
• strong time management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.