Company Description

SEGULA TECHNOLOGIES is hiring a Structure Repair Engineer to join our client´s growing team in:

• Wichita,Ks

With a global presence in 28 countries with 140 offices worldwide, SEGULA fosters a close relationship with its customers thanks to the expertise of its 11,000 employees.

SEGULA TECHNOLOGIESis an Engineering and Design Services company with a proven ability to boost innovation and competitiveness within the major industrial sectors, including Aerospace & Defense, Automotive, Energy, Rail, Naval, Pharmaceutical, Oil & Gas.

Job Description

We are looking for a Structure Repair Engineer to join our Customer Engineering Support department based in Wichita, Kansas.

You will be part of a team that establishes and delivers timely and consistent solutions to the technical daily queries raised by the customers for aircraft structure and systems issues. You will be part of a team that handles and treats all technical queries including answer to customers, trigger and follow-up corrective actions, ensure compliance with KPIs (OTD…), deliver technical solutions to customers, for related in-service issues, consolidate and analyze of in-service data from customers and support continued airworthiness (Part 21 compliance) if applicable.

• Management of the repair solution from customer’s submittal through final approval (RDAF) issuance while maintaining customer expectations for delivery.
• Analyze customer queries related to structural damages against the Airbus Structural Repair Manual (SRM), if beyond limits manage the repair for efficient treatment by the relevant engineering design office. 
• Maintain a strong interaction with the Repair Solutions team across all global regions to support the customer 24/7.
• Liaise with Design Offices to ensure requested repair definitions and justifications are provided on time with the required level of quality and related reviews. 
• Collaborate and liaise closely with focal to ensure that all repair solutions take into account the availability of parts for each repair.
• Initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization when shortcomings are observed.
• Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and Airbus design organization including vendors.
• Use of specialized TechRequest tool (SAP based program) to keep records of technical queries, answers and exchanges with all involved parties.
• Liaise with the Field Service community if required to ensure alignment on sensitive topics, utilizing management as required.
• Attend periodic meetings which may include escalate through Daily Operations Meeting for spares escalation.
• Identify and follow up on damages related to potential safety critical items.
• Collaborate with the Major Incident Repairs team if repairs escalate to this level of complexity, ensuring a smooth transition.
• Collaborate across cultures, languages and time zones with a diverse customer base (both airlines and MRO’s) and Airbus teams is a key aspect to ensure a high level of customer satisfaction.

Qualifications

• Bachelor Science/Engineering (BSc/BEng) degree or equivalent relevant experience in the field in lieu of degree.
• 3 years Engineering experience in an airline/OEM/MRO environment preferred, with knowledge of aircraft structure (design, fatigue, materials…) and structural repairs, or mechanical. 
• Ability to read and interpret engineering drawings, bills of material, technical documentation / manuals (SRM, SB, IPC…)
• Knowledge of maintenance repair practices, equipment and ways of working.
• Communicate effectively, both verbally and in writing to team and business partners worldwide including ability to discuss at working level within to customers in case of reporting / escalation / etc.
• Ability to take initiative, proven high motivation and flexibility to work in a highly demanding environment.
• Professional interpersonal skills, ability to work with multidisciplinary teams in a collaborative team environment with a diverse international workforce.
• Airline or Maintenance and Repair Organization (MRO) experience is highly regarded.
• Up to ~10 % Domestic and very limited possible international travel, subject to additional based on customer / project requirements
• Authorized to Work in the US

Additional Information

Segula Technologies is a EEOC Employer.