Description

SEES Group is looking for a Clinical Outreach Coordinator to join our team!

SEES Group operates multi-specialty medical practices and ambulatory surgery centers across the Southeastern United States and US Territories. Working with community-based Optometrists and Physicians, we provide patients with the highest quality medical and surgical eye care they need close to home. Our organization’s shared values include integrity, respect, service, compassion, and excellence!

SEES Group recognizes that our employees are our most important asset. Because of this, we strive continuously to encourage our staff to live their healthiest life by providing benefits, perks, resources, and programs to assist with managing both their physical and mental health. We offer access to an employee assistance program for those who may need mental health, legal, or financial assistance. Also, we are currently offering a quarterly “Stress Free Day” to full time staff members where employees can take a paid day off to focus on their own wellness and mental health. 

Aside from those fantastic benefits, we also offer medical, dental, and vision insurance; 7 paid holidays; employer paid life Insurance; a robust paid-time allotment; voluntary products such as short and long term disability coverage; and a 401k retirement plan with a generous employer match. We offer certification programs to clinical staff to assist in professional development. Lastly, we offer employee service awards to our tenured staff members to recognize our appreciation for their continued service to our organization.

POSITION SUMMARY The Clinical Outreach Coordinator role entails fostering constructive connections between community physicians and SEES practices, aimed at informing providers about the clinical services available at our facilities.

ESSENTIAL FUNCTIONS include the following:

• Maintain listing of community physicians within the territory including practice locations, mailing address, emails and phone numbers.
• Identify new physicians entering each market. Onboard these physicians with the relevant practices.
• Establish a regular pattern of in person visits with community physicians.
• Discuss clinical services, physicians and location options with community physicians and staff.
• Discuss new services, new physicians, and new locations with community physicians and staff.
• Plan and host continuing education events and coordinate event plans with your corresponding provider(s)/speaker(s).
• Build a trustworthy partnership with and obtain feedback from community physicians regarding services provided and/or events attended.
• Communicate feedback with your regional directors, executive director/center director and physicians in order to determine an appropriate plan of action.
• Review referral reports on a monthly basis and report findings.
• Maintain up-to-date data on competitors in your territory.
• Maintain a thorough understanding of Stark Law and the Anti-Kickback Statutes
• Maintains knowledge of and follows policies, procedures, Code of Conduct, and all Federal and state rules and regulations related to the position.
• Attends all required trainings.
• Completes all required compliance training.

Qualifications

KNOWLEDGE, SKILLS, & ABILITIES 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to speak clearly and concisely.

• Ability to effectively communicate both orally and in writing. 

• Self-disciplined and self-motivated with the capacity to work independently and in a collaborative group. 

• Understanding of the sales process and steps to move the process forward. 

• Excellent interpersonal and customer service skills with the capability of negotiating and gaining trust. 

• Possess strong presentation skills. 

• Detail oriented with strong organizational and follow-up skills. 

• Possess good computer skills including use of standard office programs. 

• Ability to work some evenings and travel outside of territory occasionally. 

• Ability to speak, read, and write in English. 

EDUCATION AND/OR EXPERIENCE 

High School diploma or equivalent is required, college degree is preferred; a minimum of one (1) year experience in a professional relations capacity, medical sales experience is preferred.