Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, disruptive products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come.

Overview

SeekWell is seeking an experienced and visionary Director of Software Engineering to lead our horizontal technology teams. As a pivotal member of our leadership, you will drive the engineering strategy, execution, and innovation across key areas of our company like call center, fulfillment, insurance, and RX. This role requires a dynamic leader with a track record of successfully rolling out technology strategies which help us accomplish our business outcomes. 

What You’ll Do

• Lead, mentor, and grow a high-performing engineering team, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop a technology strategy which will support our business growth objectives and our technology and financial objectives. 
• Define and execute a technology roadmap that aligns to our technology strategy and ensures a stable, scalable, and secure technology foundation.
• Collaborate with product management, data engineering, data science, and other cross-functional teams to deliver robust and scalable software solutions.
• Drive the adoption of best practices in software development, code quality, incident management, and agile methodologies.
• Oversee the full software development lifecycle, from concept to delivery, ensuring timely and high-quality releases.
• Evaluate, recommend, and implement emerging technologies to maintain a competitive edge in the market.
• Partner with senior leadership to align technology initiatives with business goals.
• Establish and maintain strong relationships with internal and external technology partners and vendors.

What You Bring to the Role

• 15 years of hands-on software engineering experience, with a minimum of 5 years in a leadership role.
• Proven experience in scaling engineering teams and managing complex technical projects.
• In-depth knowledge of modern software development practices, technologies, and methodologies.
• Business and technical domain knowledge in the areas of fulfillment and contact center.
• Experience with a diverse set of databases and data platforms.
• Strong strategic thinking and problem-solving skills, with the ability to align technology initiatives with business objectives.
• Excellent leadership and communication skills, with the ability to inspire and motivate teams.
• Demonstrated success in delivering large-scale, high-impact software solutions.
• Comfortable operating in a fast-paced and dynamic environment.

Who you are

• Humble, hungry, and smart
• Technical aptitude
• Resourceful
• Self-motivated
• Collaborative

Perks

• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• Amazing healthcare coverage
• 401(k) match
• Flexible PTO
• Tuition reimbursement program
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym

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