About this position: • Department: Operations• Location (City/State): Austin, TX• Employment Type: Full TimeAbout us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.About the role:The Control Room Operator (CRO), located within the Security Operations Center, is responsible for monitoring the safety and security of the corporation's employees, facilities, and property. Using a variety of tools that range from the global access control and alarm monitoring system, customer service, data entry, report writing, database navigation, emergency response, and CCTV review. The Operator is required to detect, analyze, and alert others regarding any adverse conditions to the corporation and its employees. These may range from extreme weather conditions to political instability, crime, terror, or technical failures.In this role, your responsibilities will be:• Assisting company employees in all concerns that pertain to safety and security • Conducting ongoing reviews of multiple systems and sources to detect potential risks • Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed • Notifying and coordinating corporate response by the distribution of advisories and other communications • Compiling daily reports and incident reports • Presenting complex risk scenarios to Security leadership upon request As a candidate you must have: • High School diploma • Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications• Comfortable with a high-tech work environment, and constant learning of new tools and innovationsWe offer:• $24/hr• Health, Dental, Vision, and 401k • Paid Time Off including Sick/Safe Time• A dynamic and challenging work environment with opportunity for growthAdditional Information:Department of Public Safety Investigations/Security Contractor Guard Company #C14164Security Industry Specialists, Inc. is an Equal Opportunity EmployerThe above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.