About this position:• This is NOT a remote based position.• Location (City/State): Seattle, WA• Employment Type: Full timeAbout us:Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.The Software Solutions Clerk is responsible for assisting in database administrative functions. Using a variety of tools that range from Salesforce.com, Excel, MS Suite and others, our Clerks work to create tools to assist all parts of our business. In addition they will work with the Software Solutions Manager to create policies, procedures and overall best practices for application upgrades.Job Responsibilities:Create or modify Salesforce applications / workflows to make them more user friendlyRemain up to date on Salesforce's releases including new functionality and changes that may impact our systemsTriage and provide technical assistance for incoming requests and issuesProvide testing and QA support as neededAssist in documenting existing processes and workflows to strengthen institutional knowledgePerform other duties as assignedMinimum job requirements:High school diploma or equivalentMinimum one test experience in a help desk roleMac iOS and PC operating systems and software including advanced knowledge of ExcelSalesforce knowledge to include configuration, design of web forms, and familiarity with third party apps such S Jitterbit, Conga, Einstein analyticsExperience in Jira, web development, HTML, CSS, JavaScriptExcellent time management, verbal and written communication, organizational, analytical, and problem-solving skills requiredA dependable team player with business maturity, enthusiasm, and a positive attitudeWhat we can offer:$25/hrHealth, Dental and Vision benefits, plus access to dependent coverage and a variety of other benefits401k eligibility after the first year of employmentAccrued PTOA dynamic and challenging work environmentIncredible company cultureAdditional Information:Security Industry SpecialistsSecurity Agency #729Private Detective #1760