Description. The Customer Support Center Representative I is responsible for providing quality service by telephone and online chat to bank customers in an efficient and professional manner. The Representative will offer appropriate products, research and resolve customer requests, and answer inquiries concerning account information. The Representative will execute a variety of account maintenance features and troubleshoot online banking access m...
Description. . Plan, direct and monitor the activities and operations of the Facilities Department. This includes, grounds, maintenance, maintenance work order administration and execution, bank equipment maintenance, facility inspections, and facility construction/renovation. Coordinates assigned activities with other branches, departments, and contractors. Ensure timely payments of facility/maintenance related invoices, manages courier routes a...
Description. . The Retail Services Representative II is responsible for handling customer service transactions while providing an exceptional in-branch customer experience. By utilizing a needs based service approach, the Retail Services Representative II will create new banking relationships and strengthen existing relationships through positive daily customer interactions. Requirements. Proficient computer skills and active engagement in the ne...
Description. Interviews and takes applications for real estate loan applicants. Provides loan product information to interested mortgage applicants, interviews the applicants, reviews credit history, determines eligibility and provides loan pre-qualifications. Requirements. Ideal candidate will have a minimum of 3-5 years mortgage origination experience and established relationships in the Augusta/Evans area business community. Prior experience i...
