Field Training Officer

JOB SUMMARY:

Supervises guarding operations at multiple sites. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required by the Branch. Responds to incidents and may provide service coverage as needed.

Distinguishing Characteristic :The primary job function is the supervision of Security Officers.

ESSENTIAL FUNCTIONS:

1. Serves as the primary point of contact for onboarding and sustainment training.

2. Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Officers (AOs) as needed.

3. Spends a portion of the day in the field conducting in-person training with security personnel.

4. Responsible for tracking training completion.

5. Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level.

6. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.

7. Ensures all site personnel adhere to policies and standard operating procedures.

8. Recommends onboarding and training scheduled in accordance with training needs for security staff to the site and campus security managers.

9. Assists with audit compliance as it relates to training.

10. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.

11. Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.

12. Provide feedback on competence, compliance, and morale to campus site leadership.

13. Performs additional tasks assigned by management.

14. Identifies security shortfalls and offers suggestions for improving the security program.

15. Evaluate and escalate potential safety issues within the facility.

16. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify the supervisor upon becoming aware of unsafe working conditions.

17. Identifies security shortfalls and offers suggestions for improving the security program.

MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age.

• Must have a reliable means of communication (i.e., pager or phone).

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak, read, and write English.

• Must have an associate degree.

• Must be willing to participate in the Company’s pre-employment screening process, including drug screening and background investigation.

Education/Experience:

Associate degree and 4 or more years of experience in the security industry and/or business management, 2 years of training experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in data centers and training development preferred. SPECIAL REQUIREMENTS Able to work a flexible schedule, including evening, weekend, and holiday hours. Able to travel as required, up to 50% of the time, occasionally with limited notice.

Competencies (as demonstrated through experience, training, and/or testing):

• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.

• Knowledge of security operations and procedures.

• Knowledge of supervisory practices and procedures.

• Ability to provide positive direction and motivate performance.

• Understanding of a variety of security and safety devices and controls.

• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.

• Ability to track and maintain schedule assignments.

• Ability to be an effective team member.

• Ability to maintain professional composure when dealing with unusual circumstances.

• Courteous telephone manner.

• Ability to adapt to various sites and changes in post procedures.

• Ability to write routine correspondence, including logs and reports.

• Good organizational skills.

• Strong customer service and results orientation.

• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.

• Directing and disciplining staff in a positive manner.

• May be required to work overtime without advance notice.

• Required ability to handle multiple tasks concurrently.

• Keyboarding, basic computer usage and operating controls.

• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.

• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.

• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus.

• May be required to use vehicle for the performance of duties.

• On occasion may be required to perform stressful and physical activity.

• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

• May be exposed to or required to handle sensitive and confidential information.

EOE/M/F/Vet/Disabilities

Job Type: Full-time

Pay: $30.50 per hour

Application Question(s):

• Do you have at least 2 years of Security management experience?
• Do you have Security experience?
• How many years of experience in onboarding or training do you have?

Work Location: In person