The Supervisor of Business Intelligence is responsible for delivering on the vision, strategy, and operations related to the modernization of SECURA’s enterprise reporting. Responsibilities include developing a partnership with the business partners, understanding data and business processes, implementing and supporting data solutions, managing change & release processes, and interfacing with external service providers to ensure delivery excellence. Additionally, associate development, recognition and performance management are key competencies that are required for this role.

RESPONSIBILITIES:

• Lead a team of IT professionals in the data delivery, support and service for the business departments and agencies for SECURA Insurance.
• Manage the team responsible for the analytical reporting at SECURA.
• Manage the intake, analysis, resolution and customer interaction for IT requests related to these data solutions.
• Provide leadership in the creation of strategic roadmaps focused on business and technology needs
• Partner with multiple business leaders to understand and deliver on their needs as it relates to the aforementioned technologies.
• Oversee support and training in the use of the applications, including orientation for all new staff and specialized training in response to changing roles, business processes and application functionality.
• Manage the relationship with vendors, escalating issues that require immediate resolution and advocating for fixes/patches to the applications when appropriate.
• Assist existing project managers for large scale initiatives.

QUALIFICATIONS

ESSENTIAL:

• 3 years’ leadership experience demonstrating a proven track record of delivering results while leading software development teams or related projects in a complex, fast paced environment.
• Bachelor’s degree in an IT related field or relevant experience
• Proven success leveraging technology to meet business objectives.
• Strong problem analysis/resolution, organizational and prioritization skills
• Excellent verbal/written communication skills, customer service skills and positive attitude
• Strong ability to present in front of a group, make a case, and sell ideas
• Approachability, willingness to share knowledge, and ability to work in a team environment
• Must be able to work both independently and within cross-functional teams in order to achieve business goals within a fast-paced work environment

PREFERRED:

• Agile certification or experience
• Project Management certification or experience
• Prosci / ADKAR certification or experience
• IT contract management experience
• Experience in insurance – preferably Property and Casualty.
• Professional designations or advanced degrees (CPCU, FLMI, CLU, CIDM).