Description

About Second Harvest of Silicon Valley

Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of about 500,000 people every month. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti-hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.

About the Position

The People Operations Manager will use their HR Generalist skills and knowledge to refine and administer benefits, leaves of absence, talent acquisition, compensation, performance recognition and other core people processes and programs in support of an excellent experience for employees. They provide superior service to our employees while educating employees and managers about their role in People programs and policies. They will develop and implement equitable people programs, policies and processes while ensuring compliance with local, state and federal regulations. The ideal candidate is flexible, welcomes constant change and can be strategic and inventive, while providing high quality tactical implementation and operational excellence.

This job might be for you if:

• You desire to create a culture of equity and belonging for a diverse workforce with many types of positions.
• You want to work with a collaborative, inclusive team.
• You enjoy developing and refining processes and are comfortable working with ambiguity.
• You are comfortable being strategic and tactical all in the same day.
• You enjoy relationship building, developing people and being a leader.
• You are detailed oriented, process driven, and can see the big picture.
• You are passionate about ending hunger.

Responsibilities

• Implement a People Operations strategy that leads to efficient, compliant, streamlined, and productive processes and tools in support of Second Harvest’s mission and strategic objectives.
• Manage the day-to-day function of People Operations, with a focus on key touchpoints of the employee lifecycle, including but not limited to recruiting, onboarding/offboarding, performance, compensation, rewards and recognition, benefits and leave of absences,
• Coach and develop team members to be effective in their current roles and grow their learning and careers.
• Administer employee benefit programs including medical, dental, vision, life, disability, leave of absence, wellness, and retirement plans.
• Develop and implement employment programs by evaluating employee needs and building understanding and acceptance, while considering costs, regulatory requirements, and competitive advantages
• Develop, maintain, and implement standard operating procedures, in compliance with local, state, and federal regulations.
• Enhance and maintain the ability of the People function to provide key people metrics to inform the development or modification of people programs.
• Act as a primary administrator for HRIS (Paycom), including maintaining employee data, system workflow, troubleshooting system issues, and implementing benefits, compensation and performance management processes.
• Lead talent acquisition strategy and oversee all important details of the hiring procedures.
• Submit all annual required compliance reporting, such as: EEO-1, California Pay Equity and other compliance reporting.
• Support and partner with workplace Safety team on, Workers Compensation, and other required Health and Safety reporting processes
• Participate in pay equity review processes, including preparation of annual planning processes and analysis of compensation data.
• Perform other duties as assigned by Director of People Operations and/or key Executive stakeholders.

The ideal candidate will possess the following professional qualifications: 

Education and Experience:

• Five (5) or more years related HR experience, preferably in a mid-sized organization.
• Broad HR generalist background including benefits, leaves of absence, Workers Compensation, accommodations, performance management, compensation, compliance, and talent acquisition.
• Experience administering performance management and compensation programs, with a strong emphasis on setting goals and objectives and tracking performance metrics.
• Experience administering benefits. leaves of absences and compliance
• Experience implementing HR policies and practices from a Diversity, Equity and Belonging perspective strongly preferred.
• Professional certification from SHRM or HRCI a plus (PHR, SPHR, SHRM-CP or SHRM-SCP).
• A bachelor’s degree in human resources or related field and/or four additional years of experience strongly preferred.

Knowledge, Skills and Abilities:

• Knowledge of HRIS systems and other relevant software. Paycom is a plus.
• Thorough knowledge of HR principles, labor law, and federal, state, and local regulations.
• In-depth knowledge of benefits and leaves of absence administration.
• Understanding of compensation structures with a focused understanding of pay equity.
• Exceptional verbal and written communication skills; Skilled at presenting to small and large groups at all levels of the organization.
• Highly organized and detail-oriented; keen attention to quality of work.
• Exceptional emotional intelligence, empathy, and ability to foster a sense of belonging and inclusion in a diverse environment.
• Demonstrated ability to facilitate organizational change and help leaders and staff through the change process.
• Proven ability to foster and support diversity and inclusion within an organization.
• Outstanding and demonstrable customer service skills required.
• Demonstrated flexibility and learning agility.
• Demonstrated ability to build relationships, collaborate and take initiative.
• Confirmed ability to maintain a high level of confidentiality and handle sensitive matters with diplomacy.

EOE

Second Harvest is committed to being an equal opportunity employer which values diversity. Under-represented groups are encouraged to apply for all positions. ­

Qualifications