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Job Location Bing - San Carlos, CA * Care about food insecurity and want to make a difference in the community
* Have the desire to work with a close-knit team of compassionate, funny, and hardworking colleagues who believe in and support each others efforts and success
* Are passionate about training, leading and motivating a team
* Enjoy collaborating to troubleshoot issues and improve processes
* Have creative ideas and can inspire others to see your vision
* Collaborate to develop the customer service training strategy
* Participate in curriculum development and manage the production of training modules
* Work cross-departmentally with Second Harvest staff to customize trainings
* Use relationships with partners and volunteers to inform training material content
* Alter and improve trainings to best fit the needs of the group participating
* Track the success of training and manage continuous cycle of improvement
* Oversee rollout of trainings to Second Harvest staff
* Lead and manage the Train the Trainer model to reach the broadest audience
* Work with partner sites to understand their needs and manage trainings with their staff and volunteers
* Communicate effectively and conduct trainings with all stakeholders (staff, partners, volunteers, clients)
* Oversee training acknowledgment process (e.g., training certificates)
* Deep understanding of effective teaching strategies
* Experience successfully training diverse populations
* Exemplary communication skills
* Extensive customer service experience
* Project management skills
* Strong attention to detail and a track record of meeting deadlines and expectations
* Desire to serve and provide a great client experience
* Outgoing, friendly, personable, and non-judgmental
* High emotional intelligence
* Passionate about collaborating with a wide diversity of people
* Can do attitude, problem solver
* Adaptable and flexible
* Fluency in Spanish or Vietnamese desired
* Valid drivers license
* 4-6 years of directly related experience
* Some team lead or people management experience is desirable.
**Location**
Any Second Harvest office and remotely
**Compensation**
$68,470.00 - $85,588.00 is the wage range for this position. The salary wage offer will be commensurate with skills and experience. Outstanding and generous health benefits program, 4-5 weeks of Flexible Time Off (vacation and sick), ten paid holidays, and retirement plan.
Full Time
$97k-128k (estimate)
05/01/2024
05/20/2024
feedoc.org
ORANGE, CA
50 - 100
1976
$50M - $200M
Social & Legal Services