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POSITION TITLE: Guest Services Associate I
DIVISION: Program Ministries
DEPARTMENT: Emergency Shelters
REPORTS TO: Director, Womens Emergency Shelter
FLSA STATUS: Non-Exempt
LOCATION: KentHOPE
STATUS: Regular
SALARY GRADE: Grade 27
SHIFT SCHEDULE: Sun, Mon, Tues, Wed 6:00 - 3:00pm with occasional evenings, weekends and holidays.
Seattle's Union Gospel Mission is currently looking for a Overnight Guest Services Associate, Part Time to join the KentHOPE team in Kent, WA.
Seattle's Union Gospel Mission is a private faith-based organization that helps the community to reach out with compassion to those who have lost hope. And as a community, we empower one another to build, lead and give back
Position Summary
The Guest Services Associate will work with a dedicated staff to help create a safe, welcoming, and healing environment for woman and children at KentHOPE. This position is a part of a 24-hour team to provide information, referral, and support services to KentHOPE guests. Responsible for providing leadership for the guests, overseeing volunteers, maintaining facility safety and cleanliness. KentHOPE operated a day center for women and children and a rotating overnight shelter for single, adult women.
Essential Job Duties
Knowledge, Skills and Abilities
Physical Requirements
Education
High school diploma or equivalent required
Experience
1 year customer service experience required.
1 year working in a social services environment required.
Statement of Faith
Mission Statement
To serve, rescue and transform those in greatest need, through the grace of Jesus Christ.
Core Values
Physical Requirements
Education
High school diploma required. Microsoft Office Skills required. AA in Human Services preferred.
Experience
Prior experience in related field required. Work experience in rescue mission context highly preferred.
Statement of Faith
Mission Statement
To serve, rescue and transform those in greatest need, through the grace of Jesus Christ.
Core Values
Other
$34k-44k (estimate)
06/14/2023
05/27/2024
The job skills required for Guest Services Associate I include Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Associate I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Associate I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Associate I positions, which can be used as a reference in future career path planning. As a Guest Services Associate I, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Associate I. You can explore the career advancement for a Guest Services Associate I below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Associate job description and responsibilities
An associate guest service also manages membership application requests and evaluates eligibility.
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Monitor and operate various PBX equipment's and manage all calls and schedule all wakeup calls and provide services to guests as per requirement.
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Manage all special requests and monitor all guest special requests and provide wake up calls to all guests.
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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Associate jobs
View more details on Guest Services Associate salaries across the United States.
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Guest services associate are hospitality specialists who typically work at hotels.
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See the full list of Guest Services Associate skills.
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According to resumes from both Guest Services Associates and Service Agents, some of the skills necessary to complete the responsibilities of each role are similar.
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Helping employees understand different services and products they are unfamiliar with.
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Step 3: View the best colleges and universities for Guest Services Associate.