About Us

We are a district of three distinct colleges—North Seattle College, Seattle Central College, and South Seattle College—and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Promotional Opportunities
• Great Medical, Dental, and Retirement plans
• Paid Sick and Vacation Leave
• Transportation benefits
• Tuition Waivers
• PEBB Wellness Plan
• Washington State Employee Assistance Programs (EAP)

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.¿

North Seattle College is looking to hire a Dean of Student Success in the Student Services Department.

Salary Range for this position is $120,000/yr. to $124,000/yr. (DOE)¿

Initial review of application materials will begin on Monday, 4/29/2024.¿

Position Summary

Under the supervision of the Vice President of Student Services, the Dean of Student Success is a full-time, exempt position that provides leadership, supervision, and budget oversight for Advising, Running Start, Financial Aid, Credentials Evaluation, Testing, Admissions, Registration, Records, Welcome Center, and Information Desk. This position is responsible for providing high-level leadership within the student services division and contributing to an improved student experience through continual improvement efforts and collaborative efforts across the division, campus, and district.

This position is typically scheduled to work Monday through Friday, 8:00AM to 5:00PM. The schedule may vary depending on program needs. May be required to work evenings and weekends as needed.¿

This is an exempt, non-represented civil service position.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job
• Required application materials must be completed and submitted online

Required application materials must be completed and submitted online.¿

Note that the Seattle Colleges District does not sponsor work visas and does not reimburse relocation expenses incurred by new hires.¿¿¿¿

Notice to Applicants:
Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.¿¿¿

What you will be working on:

• Directly supervise assigned student services leaders and managers, including the Director for Advising, Running Start Manager, Director for Financial Aid, Registrar, and Director for Welcome and Information Center.
• Directly oversee and manage state allocation, and revenue budgets for areas supporting Student Achievement services, and support managers in developing and managing budgets for their areas, totaling more than $3 million.
• Develop leadership staff through professional development plans and performance management.
• Designs and maintains processes and practices in support of the successful entry and positive educational experience (on an ongoing basis) of students attending North Seattle College.
• Provide leadership to all activities and projects undertaken in student support areas in the department, including compliance with FERPA, and other applicable local, state, and federal laws.
• Ensures all reporting departments work well together, and with other departments, to achieve the common goal of integrated, coordinated services in support of successful student entry and persistence.
• Manages, supports, and leads continuous improvement processes related to ctcLink SIS (Campus Solutions Pillar), Online Admissions Application Portal (OAAP), and the National Student Clearinghouse (NSC).
• Serves on various college and district committees, effectively representing the division and campus.
• Coordinate and Collaborate with Deans across the Seattle Colleges and the ctcLink Campus Solutions Project Manager to create and refine a common enrollment experience for Seattle Colleges.
• Ensure representation to the North Seattle College at Washington’s Admission and Registrar’s Council (ARC).
• Participates in the Student Services and Instructional leadership teams.
• Establishes and maintains collaborative relationships with other college offices.
• Process and support resolutions to student complaints and academic grievances per policy and statutes.
• Assist the Vice President for Student Services with related projects as assigned.

This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this description.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• Master’s degree or currently enrolled in a graduate program in Higher Education, Education, Management, Student Development or equivalent.
• At least seven (7) years of progressively responsible professional experience in higher education and student services or student affairs.
• Demonstrated successful experience working in a multicultural setting with diverse populations and an understanding cultural competency in higher education.
• Working knowledge of FERPA regulations.
• Knowledgeable and comfortable with technology and demonstrated ability managing student information and web-based systems and maintaining online services and websites.
• Excellent interpersonal and communication skills.
• Proven leadership record.
• Knowledge of and understanding of student development theory.
• Knowledge of and understanding of policies and procedures related to admission and registration, financial aid, advising and Running Start in the community and technical college system.
• Ethics and integrity, sound decision-making and judgment, tact and diplomacy, and project planning and management.
• Demonstrated commitment to quality customer service and ability to work in diverse environments and with diverse populations of students.

¿¿Physical Requirements:

The Position

• ¿typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.

• ¿encounters frequent interruptions throughout the workday.

• ¿is regularly required to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion with or without reasonable accommodation.¿

• Ability to perform range of physical motions, exerting up to 25 pounds; lifting and carrying up to 25 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.

Disability Accommodation

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources.

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of “bullying” behaviors, including “cyberbullying”.¿¿¿¿

Inquiries regarding compliance and/or grievance procedures may be directed to the Director of Legal Compliance.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB2327 as required.