• Contacting and preparing professional correspondence with tenants, vendors, and

• Conducting quarterly market comparisons and understanding and adapting to market

• Conducting weekly (or more frequent) property walks to evaluate conditions to ensure

• Coordinate with and monitor performance of maintenance and janitorial staff to ensure

• Assist with identifying key performance indicators (KPIs) and perform routine tracking for

• Plan and organize a course of action to accomplish goals, develop plans for achieving

Additional responsibilities may include:

• Responding to commercial tenant maintenance requests and emergencies

• Distributing notices, flyers and invoices to commercial tenants

• Providing property access to vendors

• Entering work orders in Yardi to cure identified maintenance needs as identified on

• All other related duties and responsibilities as required

• Demonstrated ability to apply critical thinking, analytical, and consultative skills

• Demonstrated ability to work well with a diverse population

• Strong customer service and time management skills

• Ability to communicate clearly, effectively, and in a timely manner

• Ability to interpret financial data and performance reports and present results

• Ability to work comfortably within all levels of the organization, as well as externally

• Proven customer service experience

• Chinese speaking preferred (but not required)

• Strong experience using Microsoft Office products, including Excel and Word, and Yardi

Minimum of four years progressively responsible experience in property management;
preferably with commercial property. Physical Demands/Working Conditions: The physical
demands here are representative of those that must be met by an employee in a business office
environment to successfully perform the essential function of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions of the job.

• Frequent use of phone for incoming and outgoing calls.

• Frequent contact with residents, tenants, and general public

• Semi-frequent walking within six block area required to assess overall site conditions for

This position description generally describes the principle functions of the position, the level of

knowledge and skills typically required, and the general scope of responsibility. It is not

intended as a complete list of specific duties and responsibilities and should not be considered

an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Salary ranges between $70,000 - $80,000, plus an annual bonus of up to 10% of salary
based on the organization meeting performance goals.
Benefits include medical, dental, and vision coverage, life and disability insurance, and
employer contribution toward a 401a retirement plan. Cell phone stipend. Generous
PTO package. Flexible Working Schedule, Hybrid Opportunity.