Who is Seaport Scripps Home Health and what do we offer you?

At Seaport, we believe that Nursing is a noble profession. Our team is motivated to deliver superior clinical outcomes and the highest level of patient and family satisfaction. It is through our dedication to the ideal of delivering life changing service that we've been named the “provider of choice” in the community that we serve.

A career with Seaport requires a commitment to making work fun and CELEBRATING successes, delivering and holding each other to the HIGHEST STANDARDS of care and professionalism; continuous LEARNING; treating others as PEOPLE whose interests matter as much as our own; being innovative while using GOOD JUDGEMENT. One other thing about our work culture; we know that in order for our patients to receive the care they deserve, we need to put our EMPLOYEES FIRST.

Benefits Include:

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• 401(k) plan with generous company match
• Critical illness benefit
• Tuition reimbursement
• Paid time off
• Employee assistance program

JOB SUMMARY

The Medical Records Clerk is responsible for identifying the comprehensive legal patient medical record in paper and electronic systems in Health Information. Duties include assuring all patient records and loose documents are scanned and indexed with the highest level of quality possible. Responsible for full range of tasks performed in health information department with regard to health information management and maintenance. Provides customer service support of the health information department and any other duties assigned.

RESPONSIBILITIES

DOCUMENT MANAGEMENT

• The Medical Records Clerk reviews images scanned within the established time.
• Answers telephones inquiries and channels them appropriately.
• Ensures scanned images are of archival quality and/or identifies documents that require rescanning.
• Determines final disposition of unknown scanned documents
• Identifies documents that are incorrect (i.e. incorrect patient, incorrect encounter), discerns the correction process required for the documents identified.
• Indexes documents to correct encounter and confirms correct document type for appropriate classification.
• Verifies that bar-coded documents are correctly indexed.
• Correctly inserts documents when and where appropriate.
• Accurately appends documents as appropriate.
• Writes indexed batches to the appropriate queues according to workflow procedures.
• Reviews assigned work queues daily and ensures timely processing of all assignments in the queues.
• Monitors aged unsigned physician orders and submits second and third request for signed orders to overdue physicians, calls or visits the offices of seriously overdue physicians.
• Forwards copies of clinical records to authorized users according to policy.
• Other duties as assigned by Business Office Manager

INFORMATION MANAGEMENT

• Responsible for integrity of all health information systems.
• Responsible for maintaining absolute confidentiality of health care information for patients treated in facility and other information obtained through course of business, i.e. other staff health issues.
• Responsible for compliance with all policies, laws and regulatory guidelines related to accreditation agencies, government, state and local programs, such as HIPAA, Medicare, JCAHO, and CA. Title 22.
• Responsible for compliance with all established Health Information policies and procedures and for keeping current on revisions.

QUALIFICATIONS

• High school diploma. College courses in Health Information Science preferred.
• Two (2) years’ experience in a medical records setting preferred but not required.
• Computer knowledge required.
• Strong oral communication skills and phone contact experience.
• A strong knowledge and command of the English language is required.

Seaport Scripps Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

ABOUT THE COMPANY

Seaport Scripps Home Health is a subsidiary of the Pennant Group network. We offer the best of both worlds – The backing and stability of a proven healthcare “giant”, with the permission to operate as locally as if it were our own San Diego based business.

What makes us unique besides our culture of high performers and exceptional care? Seaport Home Health & Hospice takes pride in fostering an environment where clinicians and staff members have an unprecedented level of autonomy to create and implement the programs that will best serve their patients and communities. We offer the only all-in-one approach to post-hospital healthcare services in San Diego.

We operate with these Core Values as our guide:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

Company Introduction

We bring the care to you! No matter how complex or simple the medical issue at hand, our experienced and specially trained professionals will create a carefully crafted treatment plan with a focus on achieving the very best outcome. Our goal is to always deliver exceptional care right in the comfort of your own home so you are able to remain safe at home to heal or age in place.