At Seaman Corporation, every associate is instrumental to our success. Become a part of our growing team!
WHO WE ARE
At Seaman Corporation, we are dedicated to creating and supplying quality, high-performance fabrics that protect our planet, our people, and our customers. From humble beginnings in 1949 to a multi-million-dollar organization, this family-owned business has grown to be a leading manufacturer in highly durable coated fabrics, supplying products to customers around the globe.
Every Seaman Corporation associate plays a valuable role in our company’s continuous growth. We believe by investing in the right people and resources, we can drive sustainable growth across the entire business.
Seaman Corporation products are composed of proprietary knitted or woven base fabrics and coating formulas to produce high performance roofing systems, geomembrane liners, truck tarps, architectural structures, and much more. We work exclusively with authorized fabricators, designers, consultants, engineers, and installers for quality solutions start to finish.
WHAT WE OFFER

• Company performance bonus in addition to base salary
• Professional development opportunities including tuition reimbursement, course training, and networking
• A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays
• Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner

Seaman Corporation is seeking a Technical Support Representative CNR to join our Technology team! This position will report to the Business Development Director. This is a remote role with extensive travel required. Project work will be short-term but with a potential for long-term employment.
POSITION SUMMARY
The Construction Site Manager CNR will be the primary representative of Seaman Corporation during the installation of acoustic materials in multi-million square feet distribution facilities. An associate in this role would be responsible for liaison between customers, installers, collaborative internal teams
The successful candidate will be accountable for:

• Continuous improvement of all activities involved during execution phase.
• Updating installation schematics in collaboration with customer, installer, and engineering.
• Planning site staging areas, materials delivery and returns.
• Coordinating returns and expediated rework as necessary.

The Technical Support Representative CNR will be on site at customer construction sites as needed during project initiation, installation design and planning, and project execution. The Technical Support Representative CNR will lead the execution phase of installation on site (post-design) and will engage in continuous improvement of critical tasks to enable scaling to multiple concurrent sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Act as primary on site Point of Contact between Seaman Corporation and the customer for CNR projects.
• Ensure an accurate log of all issues raised related to site installation activities are documented. Create and implement an effective action plan in a timely fashion. Elevate issues to Seaman Corporate management as needed.
• Provide bi-weekly briefings to the Seaman management team on all site activities, progress, obstacles and corrective activities undertaken.
• Record and review lessons learned.
• Establish and lead stakeholder meetings with customer site management team (site ops, safety, customers construction engineering lead, other contractors, and sub-contractors. Recording meeting minutes and following up with action items.
• Support installation of acoustic systems as defined by site CAD drawings and project proposals.
• Work with customer site leadership and engineering teams, general contractors, and other trades to execute the installation plan.
• Ensure the acoustic materials manufactured by the company arrive on site according to the sequencing and timing described in the plan.
• Resolve any problems related to quality defects of Seaman supplied CNR materials. Work with Seaman operations team to rapidly rectify quality problems, replace materials as required to avoid impact on installation processes and speeds.
• Prepare and execute change orders required due to any changes in scope agreed with the customer over the original project plan.
• Provide technical support during installation of acoustical materials by contractor partners.
• Conduct inspections and tests as necessary to confirm the installation meets requirements and contractual specifications. Perform site inspections and final sign-off at time of job completion according to the inspection sign-off criteria.
• Develop material demand and sequencing plans to match installation schedules.
• Establish and maintain a high-performance customer service experience for final customer and installation sub-contractors.
• Work with supplier to arrange conversion of site schematics to drawings for the acoustic materials produced at Seaman Corp.
• Be on-call for field communication from ongoing installation crews regarding problems, delays, or reworks.

REQUIRED QUALIFICATIONS

• High school diploma or general education degree (GED).
• At least 3-5 years’ experience of working in a construction engineering project or technical support.

PREFERRED QUALIFICATIONS

• Familiar with AutoCAD Products (AutoCAD, Revit, and/or Inventor) and Navisworks
• Experience in construction job site projects (preferred)
• Project Management experience
• Experience of complex construction project management and execution and influence management.
• Preferred experience of 3-5 years working in a comparable role in a B2B manufacturing environment.

COMPETENCIES
To perform the job successfully, an individual should be aligned with our company values and demonstrate the following competencies:
Do What’s Right

• Safety: Safety is our priority and everyone’s responsibility. If you see something unsafe, you are called to say something.
• Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus, and we can create solutions that solve their needs.
• Integrity: Our words and actions reflect our values, and we hold respect for all individuals.

Work Together

• Collaboration: We must share openly with one another, listen actively, and seek to understand the needs of our colleagues. We will respect diversity and work to find common ground.
• Teamwork: We will trust the person and attack the process.

Create Solutions

• Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles.
• Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process.
• Results: At the end of the day, results are what drive us forward. Hold yourself accountable to remove roadblocks and focus on the outcome over the activity.

SUPERVISORY RESPONSIBILITIES: This role will be responsible for supervising the installation of the product.
TRAVEL REQUIREMENTS: Travel required to multiple project sites. Overnight travel for length of project. The role will require significant on-site presence during the installation. On-site work will be conducted at off hours.
Seaman Corporation is an EEO/AA Employer.
M/F/Disabled/Vet. EEO statement: “Seaman Corporation values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants based on experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, Seaman Corporation is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Seaman Corporation does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform Human Resources.