Seagen is a global, multi-product biotechnology company dedicated to developing and commercializing transformative cancer medicines. As the industry leader in antibody-drug conjugate (ADC) technology, we pioneered a new generation in the science of harnessing antibodies to deliver cell-killing agents directly to cancer cells. Seagen’s dedication to improving the lives of cancer patients goes beyond science, and we believe that every employee has a role in contributing to this mission. By working together with a shared dedication and diverse perspectives, we are able to reach our full potential and make a real difference in the world. Seagen is a fast-growing company and has an abundance of opportunities available for you to grow your career. Put your passion to work at Seagen and join us!

Summary:

The IT Business Systems Analyst responsible for supporting the implementation of Veeva Vault applications at Seagen by eliciting and documenting scope, processes, and requirements; acting as subject matter expert where appropriate; and providing ongoing process and enhancement business analyst support post-implementation.

Principal Responsibilities:

• Provide analytic support for technology needs of various levels of complexity up to and including large, multi-year, cross-functional projects
• Collaborates in the planning, design, configuration, and deployment of new applications, as well as enhancements to existing applications
• Leads analysis activities for technology projects, including business and process analysis, user interviews, requirements workshops, process analysis, data analysis, and document analysis
• Assesses, defines scope, and provides solution options/recommendations for technology projects
• Works with customers to elicit and document requirements. These include, but are not limited to, business requirements, use cases / user stories, functional requirements, configuration requirements, data and reporting requirements and integration requirements
• Creates or contributes to test case development and execution
• Executes and supports the customers in executing test cases
• Facilitates the collection, analysis, and prioritization of enhancement requests
• Seek opportunities to automate and improve technical process efficiency. Participate in GxP validation/qualification of systems including writing, reviewing, and executing validation protocols
• Take complex technical concepts and articulate them to audiences of varying perception levels Partner with IT cross functional teams and develop effective working relationships with internal customers and vendors
• Author and refine system support processes, operational procedure documents, flow diagrams, configurations, and interdependencies
• Participate in GxP validation/qualification of systems including writing, reviewing, and executing validation protocols
• Author and refine system support processes, flow diagrams, configurations, and interdependencies
• Develop effective working relationships with our internal customers and vendors during project meetings, on-site visits, and conference calls
• Assists our internal customers in developing working scenarios for testing
• Communicate support issues, solutions, and progress to management
• Manage the application integrations across enterprise Veeva Vault Platform
• Identify gaps between business needs and technical capabilities; work to find innovative solutions that meet business objectives or create new business opportunities
• Represent the needs of our customers to the solution vendor(s)

Qualifications:

• Experience in supporting and implementing large scale IT solutions
• Experience supporting a Veeva Vault Platform, specifically, Veeva Quality, Clinical & Regulatory suite
• Experience in interpreting compliance protocols and translating requirements into software specifications including writing and reviewing technical documentation
• Provide subject matter expertise on the Veeva Vault product functionality and APIs
• Proven knowledge of IT solutions and application management through various product cycles and business environments
• Ability to prioritize and quickly adapt to changing situations
• Strong people skills, with a high degree of self-motivation and ability to work independently
• Proven knowledge of IT solutions and application management through various product cycles and business environments
• Ability to prioritize and quickly adapt to changing situations
• Strong people skills, with a high degree of self-motivation and ability to work independently
• Demonstrated technical understanding of application architecture to include application servers, web servers, configuration files, relational databases, SQL, and reporting applications
• Has a great understanding and thorough knowledge of System Architecture, Integration and Master Data management
• Experience in creating Roles, Users, Groups, Security Profiles and utilizing Vault API for Bulk Migrations

Preferred:

• Previous experience supporting a Veeva Vault system
• Familiarity and experience with Vault Quality Suite Modules
• Familiarity with biotech/pharma business processes and applications
• Experience working in the life sciences industry
• Experience working in the drug development, clinical trial, drug safety, medical affairs, or regulatory domain of life sciences industry is highly preferred
• Experience working on validated systems in accordance with FDA 21 CFR Part 11
• Strong interpersonal, teamwork, and communication skills
• Previous experience supporting a Veeva Vault Clinical system
• Familiarity and experience with Vault Quality Suite Modules
• Familiarity with biotech/pharma business processes and applications
• Familiarity with GxP and ICH regulations and 21CFR, Part 11

Education and Experience:

• 3 years’ experience with master’s degree or 5 years of experience with bachelor’s degree in business, Computer Science, Engineering or related discipline, or equivalent work experience

As the leading employer in our industry in the Pacific Northwest, Seagen is proud to offer a competitive total compensation package as well as a comprehensive benefits program designed to support the whole lives of our employees and their families. Benefits include medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more. To learn more about Seagen, please visit www.seagen.com.

The hiring pay range for this position is $109,000 - $141,000 per year based on skills, education and experience relevant to the role. Other components of total compensation include a competitive equity grant at the time of hire (with additional annual grants, and grants upon promotion when applicable), and an annual bonus.

Seagen is an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, age, gender identity, sexual orientation, color, religion, sex, marital status, national origin, protected veteran status, disability status, or any other status protected by federal, state, or local law.

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