Job Title:

Solution Delivery Manager

Exempt

POSITION SUMMARY 

The Solution Delivery Manager will oversee the entire portfolio and provide implementation guidance and best practices during establishment of business requirements, scoping, and high-level design of a solution, based on significant prior experience in delivering successful solutions. The Solution Delivery Manager will also oversee projects as a solution lead and manage resources for the solutions delivery of MES.

GENERAL ACCOUNTABILITY

Key Responsibilities:

• Experienced in Manufacturing Processes and Technologies to provide business analysis and strategic design services, combining products and reusable components with strategies for integration of system, machine, and user interfaces, as well as high-level model decisions to meet the business requirements
• Develop strategic relationships with the client’s: solution director, project manager, implementation team, key stakeholders and business / project sponsors
• Provide superior level customer service
• Gather / vet high level requirements
• Gather / vet detail requirements for consistency and best practice delivery across the entire portfolio.
• Responsible for the customer portfolios oversight and review of:
  • Collaboratively author and review detailed design specifications
  • Object and logic model detailed design
  • User Interface (UI) design and development
  • Touch point definition to support interface
• Provides guidance and mentoring related to project implementation, configuration, testing and software validation
• Provide knowledge transfer to the customer team responsible for training, support, validation and deployment

• Well versed with all Seabrook products, “mini” apps, offerings and accelerators 
• Capable of intelligently up-selling services and offerings to clients 

• Capable of understanding the importance of BI and where it fits in the overall MES/MOM solution
• Define and manage the expansion of the MES product offering portfolio
• Capable of assisting with product offering strategy and design
• Provide Internal support
  • Optimize Seabrook’s solution delivery processes, tools, and templates 
  • Maintain strong collaborative relationship with Seabrook's software development and site services teams
  • Oversee internal consulting, training and education resources as requested
  • Assist internal consultants with problems that arise in the course of an engagement
  • Manage internal project assignment resourcing and skillset management. 
  • Define and maintain any relevant SOPs for job functions
• Other Duties
  • As assigned on a project basis
• Mentoring
  • Provide general leadership to Seabrook team in areas of expertise
  • Assist with training entry level consultants 

Travel Required:

• Consultant should be prepared to travel up to 50% of the time
• Travel required based on:
  • Customer requirements
  • Milestone delivery
  • Successful execution of assigned tasks

EXPERIENCE / QUALIFICATIONS

Skills and Abilities Required: 

• Lead in ambiguity and/or with competing priorities
• Ability to communicate and drive technology with business strategy.
• Experienced in gathering detailed business & functional and non-functional requirements, documenting business processes and understanding of software development methodologies.
• Build future forward strategies that include emerging and competing technologies.
• Fosters a sense of energy, ownership and commitment to work

Experience:

Required:

• Bachelor’s degree in a computer-related or similar field
• Minimum 5-7 years’ experience in support and consulting with various aspects of functional business units
• 3 – 5 years of experience in architectural design involving MES/MOM applications, integration with other major applications (ERP, HMI / SCADA, APS, PDM, etc.)
• Familiar with integration approaches, framework technologies, or other application integration toolsets
• 2 – 4 years working in a manufacturing environment / discipline with manufacturing operations experience

Desired:

• Experience working in a consultative role with clients
• Experience with Medical Device or Regulated Industry 

• Experience with Validation and Verification
• Siemens Opcenter implementation experience