$16.7445 to $20.7436 / hourly rate, plus generous benefits package, including 14% agency contribution to retirement. (Non-benefited position during training)

Under the direct supervision of the Manager, Outreach and Community Development and the Front Office Supervisor, Customer Service Representatives (Clerk/Cashiers) are the first line of contact with customers. Customer Service Representatives assists customers with their inquiries; receives requests for animal control services over the telephone and at the front desk; relays service request to field officers by two-way and network radio; greets and serves requests of visitors to the Animal Care Center; process pet adoptions, animal related complaints; answer questions, provide information and education on programs and services, and respond to requests for agency specific programs and records requests and a variety of other accounting, clerical and record keeping duties.

software applications.

On a continuous basis, sit at a desk for a long period of time in front of a computer screen; intermittent twisting to reach equipment or supplies. Position also requires prolonged sitting, standing, walking, reaching, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch, and personal service. The need to lift, drag, and push files, paper, and documents weighing up to 50 pounds also is required.

Employees in this job classification will be required to work rotating shifts, including early morning days, nights, weekends and holidays. Hours may be for various duration's up to 12 hours a day, however, normally do not exceed eighty (80) hours in any two week period. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Initial appointment is contingent upon satisfactory completion of a physical examination, drug screening, Live Scan background check and verification of identity and right to work in the United States. Hiring is contingent on selected candidate passing a background check before a formal offer can be extended.

The person selected will be expected to perform all the functions of the position. Based on a review of the applications received, the candidates appearing to be the most qualified and meeting SEAACA’s particular needs will be invited in writing to the exam process. 

SEAACA

9777 Seaaca Street

Downey, CA 90241

Fax: 562-803-3676

Southeast Area Animal Control Authority is an equal opportunity employer