POSITION SUMMARY

The Social Services Specialist provides interim support to skilled nursing centers as a Social Services Director and acts as a general social services resource to assigned skilled nursing centers as necessary. When acting as an interim Social Services Director, the Social Services Specialist directs and oversees the social services program in a skilled nursing center to assure that the medically related emotional and social needs of the resident are met and maintained in accordance with all applicable laws, regulations, and Prestige Care standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Meets with all new admissions to document the resident's psychosocial history and identify the current psychosocial needs.
2. Ensures comprehensive psychosocial care plans are in place for each resident and are completed within the required timeframe and updated quarterly and as needed.
3. Collaborates with the leadership team, the resident and/or resident’s representatives, and physician to determine discharge plans. Communicates regularly with all parties regarding the plan and encourages resident and/or resident’s representative participation in all steps of the planning and discharge process.
4. Coordinates home health, hospice, and support services, including making referrals and obtaining services from outside agencies as needed.
5. Arranges ancillary services including but not limited to dental, ophthalmology, and audiology services. May be required to coordinate appointments for such services and arrange transportation.
6. Completes and issues Notice of Medicare Non-Coverage (NOMNC) and Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) as applicable.
7. Completes assigned sections on the MDS and participates in the coordination of Medicaid services.
8. Documents care plan and services provided in the resident’s record in accordance with state and federal regulatory requirements and Prestige policies. Ensures that all entries are accurate, timely, and descriptive of the services provided.
9. Acts as a resident advocate by ensuring that services are provided in the resident’s best interest and educates on residents’ rights.
10. Acts as the grievance officer and coordinates the center’s grievance process.
11. Assists residents in accessing mental health services and other community resources.
12. Arranges and obtains needed durable medical equipment, clothing, and personal items for residents.
13. Conducts and assists in coordinating resident and family support groups including the development of programs for special needs residents.
14. Manages behavioral health services including tracking, meetings, care planning, care and services. Coordinates and updates Behaviors Monitors for residents as required.
15. Partners with the clinical team in training staff on resident’s behaviors and appropriate behavioral interventions.
16. Participates in leadership team by actively contributing to decision making, grievance follow up, building and company-wide initiatives and attending leadership team meetings such as Stand-up, Managing Acute Care Conditions (MACC), Quality Assurance Performance Improvement (QAPI) and other meetings as required.
17. Acts as a subject matter expert on social services. Partners with the Senior Social Services Consultant to facilitate process improvement and drives comprehensive social services results.
18. Partners with assigned center to implement or improve the social services program to ensure compliance with federal, state, and local requirements and company policies.
19. Assists with onboarding, orientation, and mentoring of new social services team members and provides ongoing training and support as needed.
20. Collaborates on special projects and strategic social services initiatives as requested.
21. Assists with center’s compliance and social services audits and plans of correction as assigned.
22. Performs other duties as assigned.

Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics.

In adherence with state & federal mandates, Prestige Care team members are required to be vaccinated for COVID-19 as an condition of employment, unless a team member qualifies and receives an approved religious or medical exemption.

Who is Prestige Care/Prestige Senior Living?

Prestige Care is a family of over 75 skilled nursing post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.

We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is a employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.

We Offer a Full Benefits Suite to Eligible Employees:

· Medical, dental, and vision coverage
· HSA/FSA accounts
· Employer paid group life and AD&D insurance
· 401(k) plan with company match
· Paid vacation, sick days, and holidays
· Employee Assistance Program
· Commitment to career development and continuing education
· Scholarship/tuition reimbursement
*Benefits may vary by location