Job Description: Project Coordinator/Customer Service: As a project coordinator, your responsibilities will include strong customer service skills and communication with internal solar departments. You primary focus is to provide our customers with top notch customer service for various solar projects and perform other duties needed to fulfill the business needs.

Qualifications:

• Ability to multitask efficiently
• Strong attention to detail
• Team Player
• Time Management skills
• Highly organized
• Positive and Professional
• Excellent written and verbal skills
• Critical thinking
• Committment to accuracy and excellence
• Regular and reliable attendence

Responsibilities:

• High quality customer service
• Update customers based on 14-day cycle
• Schedule Site Surveys for new customers
• Confirm installation dates for installation manager
• Work as a team player with other project coordinators to ensure customer satisfaction and problem resolution
• Keep CRM updated in order to easily and readily help customers
• Contribute to weekly production meetings
• Secondary to help with incoming phone calls to assist customers
• Handle customer complaints or issues with patience and resolution oriented
• Maintain accurate records of customer interactions and transactions in CRM

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person