Job Overview: We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a full-time position in a fast-paced dealership environment. Duties: - Greet customers and assist them with their automotive service needs - Listen to customer concerns and accurately document them - Conduct vehicle inspections and recommend necessary repairs or maintenance - Provide detailed estimates for services and repairs - Schedule appointments and manage the service department's workflow - Communicate with technicians to ensure timely completion of work - Upsell additional services or maintenance packages to customers - Maintain accurate records of customer interactions and transactions Skills: - Strong service writing skills with the ability to accurately document customer concerns and vehicle issues - Knowledge of automotive service and repair processes, including diagnostics and vehicle maintenance - Excellent customer service skills with the ability to build rapport and provide solutions to customer concerns - Ability to effectively communicate technical information to customers in a clear and understandable manner - Proficient in upselling additional services or maintenance packages to maximize revenue - Mechanical knowledge to understand and explain repairs or maintenance needed - Familiarity with dealership operations and procedures is preferred - Experience in oil change services is a plus We offer competitive compensation, including benefits such as health insurance, retirement plans, and paid time off. If you are passionate about providing exceptional customer service in the automotive industry, we would love to hear from you. Apply now to join our team as a Service Advisor!

Job Type: Full-time

Pay: $4,500.00 - $7,100.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Ability to Relocate:

• Spokane Valley, WA 99206: Relocate before starting work (Required)

Work Location: In person