Scranton Craftsmen INC is searching for a reliable individual to assist the Ready-Mix Dispatcher manage dispatch drivers. This position is a vital link between our drivers and customers. Primary responsibilities are to ensure the highest level of customer satisfaction during the order taking process, dispatching trucks to the jobs, and scheduling drivers for deliveries. Additional duties for this position include but are not limited to:

- Day to day dispatching of a growing fleet of ready-mix trucks

- Manage timely deliveries to our customers

- Develop delivery routes

- Communicate with delivery drivers throughout the day

- Adjust order schedule times during production to keep pace with the customers job needs

- On road sales to conduct outside sales of ready-mix concrete

- To generate new business and meet sales targets

o Build and maintain relationships with new and existing customers

o Identify customer needs and recommend appropriate products or services

o Present and demonstrate products or services to potential customers

o Collaborate with internal teams to ensure customer satisfaction

o Stay up-to-date with industry trends and market conditions

Hours: M-F, Saturday seasonally

Qualifications

- Proven record of Dependability

- Excellent Interpersonal Skills

- Ability to establish and maintain effective relationships with customers, employees, & managers

- Effective conflict-resolution skills

- Strong phone, computer & customer service skills

- Ability to perform basic math

- Able to learn how to batch trucks and to learn how to test concrete

Serving Scranton, Wilkes-Barre and the Pocono mountains with many construction-related products and services, including pre-cast and ready-mix concrete. We fabricate and supply all steel-related products and railings along with trucking and excavation services. Scranton Craftsmen is a growing company in business over 65 years now in the third-generation of ownership. Join our team of skilled craftsmen – hiring now!

Compensation: discuss in person

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Throop, PA 18512